Summary
Work History
Education
Skills
Timeline
Generic

Justin Borup

Suwanee

Summary

Dynamic grocery manager with proven success at Publix, enhancing store performance through innovative merchandising and efficient inventory coordination. Skilled in customer service management and employee training, I foster strong team collaboration and consistently boost profits by reducing waste and optimizing workflows. Committed to maintaining high standards of safety and customer satisfaction.

Work History

Grocery Manager

Publix
  • Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
  • Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
  • Enhanced store presentation through regular merchandising updates and innovative display techniques.
  • Coordinated with other departments for smooth cross-functional collaboration, enhancing overall store performance.
  • Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.

Wait Staff Member

Friends American Grill
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.

Line Cook

Friends American Grill
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.

Route Sales Representative

Frito Lay
  • Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
  • Maintained positive relationships with customers using good communication and follow-through abilities.
  • Collaborated with customers to identify needs and provided catered solutions
  • Boosted revenues by upselling and cross-selling products to new and established customers.

Education

Graduate Certificate - Aviation Mechanics

Aviation Institute of Maintenance
Duluth, GA
12.2018

Skills

  • Coordination of inventory
  • Customer service and assistance
  • Verbal and written communication
  • Customer service management
  • Training and mentoring
  • Employee training
  • Complaint handling

Timeline

Grocery Manager

Publix

Wait Staff Member

Friends American Grill

Line Cook

Friends American Grill

Route Sales Representative

Frito Lay

Graduate Certificate - Aviation Mechanics

Aviation Institute of Maintenance

Similar Profiles

  • Nicole Dianna Fox

    Nicole Dianna FoxNicole Dianna Fox

    Customer Service Associate at PublixCustomer Service Associate at Publix

    View Profile
  • Darren Freeman

    Darren FreemanDarren Freeman

    Grocery Clerk at PublixGrocery Clerk at Publix

    View Profile
  • Gabriel Arber

    Gabriel ArberGabriel Arber

    Stocker at PublixStocker at Publix

    View Profile
Justin Borup