Summary
Overview
Work History
Education
Skills
Timeline
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Justin Cossey

Savannah

Summary

Relationship-driven and community-focused banking leader with 9+ years of progressive experience driving branch growth, client engagement, and team development. A proud Savannah native with deep roots in the community and a strong understanding of its people and local business landscape. Passionate about leading with heart—celebrating wins, coaching for growth, and empowering teams to excel in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Branch Operations & Client Relationship Leader

VyStar Credit Union
04.2025 - Current
  • Lead branch operations and team performance, ensuring exceptional client experience and strong compliance across all functions.
  • Coach, mentor, and develop employees through feedback, recognition, and ongoing skill development to build a motivated, high-performing team.
  • Execute branch growth strategies by leveraging performance metrics and scorecard insights to exceed deposit, lending, and investment goals.
  • Build strong relationships with local businesses and community partners in Savannah's rapidly growing commercial corridor.
  • Drive deposit, lending, and investment growth by leveraging deep local market knowledge ($20MM+ annually).

Business Banking Relationship Manager

U.S. Bank
01.2022 - 04.2025
  • Managed business client portfolios by identifying needs and delivering tailored banking, credit, and investment-aligned financial strategies.
  • Increased new client acquisition by 52% through relationship-driven prospecting.
  • Partnered cross-functionally to streamline onboarding, credit, and treasury processes.
  • Used Salesforce CRM to track pipelines, performance metrics, and growth opportunities.
  • Recognized for strong client trust, consistent results, and leadership presence in a fast-paced environment.

Senior Financial Services Representative

Truist Bank
09.2017 - 11.2021
  • Contributed to a top-performing branch (#1 Savannah, #6 Southeast region).
  • Delivered personalized banking solutions in a high-volume, fast-paced environment.
  • Supported training and onboarding of new hires to elevate branch-wide performance.
  • Balanced service excellence with operational risk and compliance.
  • Promoted for leadership, performance, and client-first mindset.

Education

Bachelor of Business Administration -

Savannah State University
Savannah, GA
01.2016

Skills

  • Branch Operations
  • Client Relationship Management
  • Team Coaching & Development
  • Deposit & Loan Growth
  • Banking & Investment Solutions
  • Risk & Compliance
  • Community Engagement
  • Strategic Planning
  • Service Excellence
  • Relationship building

Timeline

Branch Operations & Client Relationship Leader

VyStar Credit Union
04.2025 - Current

Business Banking Relationship Manager

U.S. Bank
01.2022 - 04.2025

Senior Financial Services Representative

Truist Bank
09.2017 - 11.2021

Bachelor of Business Administration -

Savannah State University
Justin Cossey