Justin Cossey
Savannah
Summary
Relationship-driven and community-focused banking leader with 9+ years of progressive experience driving branch growth, client engagement, and team development. A proud Savannah native with deep roots in the community and a strong understanding of its people and local business landscape. Passionate about leading with heart—celebrating wins, coaching for growth, and empowering teams to excel in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Branch Operations & Client Relationship Leader
VyStar Credit Union
04.2025 - Current
- Lead branch operations and team performance, ensuring exceptional client experience and strong compliance across all functions.
- Coach, mentor, and develop employees through feedback, recognition, and ongoing skill development to build a motivated, high-performing team.
- Execute branch growth strategies by leveraging performance metrics and scorecard insights to exceed deposit, lending, and investment goals.
- Build strong relationships with local businesses and community partners in Savannah's rapidly growing commercial corridor.
- Drive deposit, lending, and investment growth by leveraging deep local market knowledge ($20MM+ annually).
Business Banking Relationship Manager
U.S. Bank
01.2022 - 04.2025
- Managed business client portfolios by identifying needs and delivering tailored banking, credit, and investment-aligned financial strategies.
- Increased new client acquisition by 52% through relationship-driven prospecting.
- Partnered cross-functionally to streamline onboarding, credit, and treasury processes.
- Used Salesforce CRM to track pipelines, performance metrics, and growth opportunities.
- Recognized for strong client trust, consistent results, and leadership presence in a fast-paced environment.
Senior Financial Services Representative
Truist Bank
09.2017 - 11.2021
- Contributed to a top-performing branch (#1 Savannah, #6 Southeast region).
- Delivered personalized banking solutions in a high-volume, fast-paced environment.
- Supported training and onboarding of new hires to elevate branch-wide performance.
- Balanced service excellence with operational risk and compliance.
- Promoted for leadership, performance, and client-first mindset.
Education
Bachelor of Business Administration -
Savannah State University
Savannah, GA01.2016
Skills
- Branch Operations
- Client Relationship Management
- Team Coaching & Development
- Deposit & Loan Growth
- Banking & Investment Solutions
- Risk & Compliance
- Community Engagement
- Strategic Planning
- Service Excellence
- Relationship building
Timeline
Branch Operations & Client Relationship Leader
VyStar Credit Union
04.2025 - Current
Business Banking Relationship Manager
U.S. Bank
01.2022 - 04.2025
Senior Financial Services Representative
Truist Bank
09.2017 - 11.2021
Bachelor of Business Administration -
Savannah State University