Justin fuller
Helen
Summary
Professional event management specialist with experience in coordinating and overseeing large-scale banquets. Skilled in logistics, vendor coordination, and guest satisfaction, ensuring seamless event execution. Known for strong team collaboration, adaptability, and results-driven approach. Adept at managing diverse teams, optimizing resources, and maintaining high standards of service.
Overview
5
5
years of professional experience
Work History
Banquet Manager
Unicoi State Park
Helen, GA
01.2024 - 01.2025
- Coordinated banquet setup and layout to ensure optimal guest experience.
- Assisted in managing vendor relationships for catering and event services.
- Supported staff training on service standards and event execution procedures.
- Monitored inventory levels for supplies and equipment used during events.
- Implemented efficient scheduling practices to optimize team performance during events.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Contributed to post-event evaluations to identify areas for improvement in operations.
- Maintained cleanliness and organization of banquet facilities before, during, and after events.
- Delegated tasks to staff members to maximize production under tight deadlines.
Sales Associate
E-wheelz
Fernandina Beach, FL
01.2023 - 01.2024
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained up-to-date knowledge of inventory and product features.
- Processed transactions efficiently using point-of-sale systems.
- Collaborated with team members to achieve sales targets consistently.
Sales Manager
ERA Franchise Systems
Fernandina Beach, FL
02.2020 - 01.2022
- Developed and implemented sales strategies to enhance customer engagement and retention.
- Collaborated with cross-functional teams to optimize product positioning and marketing initiatives.
- Analyzed market trends to identify growth opportunities and adjust sales tactics accordingly.
- Monitored sales performance metrics to ensure targets were met consistently each quarter.
- Trained and mentored junior sales staff on best practices and effective communication techniques.
- Established strong relationships with key clients, fostering loyalty and repeat business opportunities.
- Conducted competitive analysis to inform pricing strategies and improve overall value proposition.
- Streamlined reporting processes using CRM tools, enhancing data accuracy for strategic decision-making.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Education
Bachelor of Arts - Criminal Justice
EAGLE GATE
Murray, UT06-2008
Skills
- Team member development
- Staff training
- Quality assurance
- Employee development
- Corporate event management
- Schedule coordination
- Marketing
Languages
English
Full Professional
Timeline
Banquet Manager
Unicoi State Park
01.2024 - 01.2025
Sales Associate
E-wheelz
01.2023 - 01.2024
Sales Manager
ERA Franchise Systems
02.2020 - 01.2022
Bachelor of Arts - Criminal Justice
EAGLE GATE