Justin Holmes
Sandy Springs
Summary
Professional healthcare worker with robust experience in phlebotomy and laboratory operations, prepared to lead and coordinate phlebotomy services. Proven track record of achieving high standards and delivering impactful results in clinical setting. Strong focus on team collaboration, ensuring reliable support and adaptability to changing needs. Expertise includes venipuncture, specimen handling, and maintaining patient safety and comfort.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Phlebotomy Supervisor
Shepard Health
05.2024 - Current
- Performed tasks as member of line staff to reduce wait time.
- Notified management of compliance and workplace safety issues from department and recommended simple solutions.
- Reviewed employee performance and developed improvement plans.
- Managed daily activities and workflow of several different provider group to collect, label and analyze samples correctly.
- Assisted in recruiting efforts to attract top talent for the phlebotomy department, resulting in a strong team of skilled professionals.
- Handled escalated patient concerns or complaints, resolving issues professionally while maintaining patient satisfaction.
Phlebotomist/Floater
Labcorp
11.2022 - 05.2024
- Receive and sort clinical lab specimens
- Prepare specimens for testing and analysis
- Process Cytology specimens
- Scan and/or data entry of specimen and patient information
- Ensure all lab equipment is working properly and perform minor instrumentation maintenance
- Troubleshoot any specimen related issues
- Replenish test bench supplies as needed
- Maintain a clean and safe work environment
- Cleaning and maintenance of instruments
- Disposal of both regular and biohazard trash
- Complete record logs and other administrative duties as requested
- Follow all Standard Operating Procedures to ensure safety and quality standards
- Process Cytology specimens, cleaning and maintenance of instruments, maintaining logs accurately, disposal of both regular and biohazard trash, stocking supplies
- Perform blood draws
- Perform employment screenings
Gastroenterology Front Office Specialist
WellStar North Fulton Hospital Roswell
05.2022 - 11.2022
- Place schedules and outpatient procedures
- Greet all patients and perform check-in duties including verifying all information and updating in Epic system;
- Check out patients and collect co-pays/payments;
- Answer telephone calls and transfer to appropriate staff member;
- Make copies and fax medical records as required;
- Schedule and re-schedule appointments;
- Block off time for doctor's in computer, when schedules need to be changed;
- Answer patient questions regarding insurance or billing and when necessary, forward questions to the insurance clerk or billing and revenue cycle manager;
- Assist Clinical staff in entering kiosks when patient load is too heavy; Knowledgeable in all aspects of the office computer system, all aspects applicable to the job;
- Assist other co-workers when needed;
- Assist in sorting and organizing supplies orders after Front Desk Supervisor places an order;
- Perform other tasks when requested by Physicians or someone in Administration;
- Focus on strong patient service orientation;
- Straighten the lobby before leaving for the day
Community Living Manager
InCommunity
10.2021 - 11.2022
- Monitors employee safety and working conditions
- Creates and implements home safety procedures and reviews 'Fit for Duty' submissions
- Recruit, supervise, train and evaluate Leads and Instructors and assist with staff development on a day to day basis
- Maintains Outlook Calendar
- Updates Timecard Spreadsheet in real time
- Reviews and approves employee timecards on appropriate due dates as directed by Assistant Director
- Monitors upcoming ISP renewals and coordinates Annual Meeting with the client and client's team
- Completes ISP addendums, as needed, in a timely manner
- Reviews case notes for clients on caseload, or other clients as assigned, on a weekly basis
- Ensures all staff are entering case notes in a timely manner
- Prepares monthly billable hours report for assigned cases
- Other responsibilities as assigned
- Preformed finger sticks
- Made blood slides
- Performed urinalysis
- Blood cultures
- Collected blood
- Inpatient and outpatient
- Processed specimen
- Anatomy of arms and hands
- Performed 150 straight needle sticks
- Performed 200 butterfly sticks
- Scheduled patient appointments
Patient Access Specialist
Wellstar Health System
11.2021 - 05.2022
- Greeting patients and caregivers, assisting with checking in and checking out of the Emergency Room, Trauma, Labor and delivery
- Recording important patient information, including insurance information
- Updating electronic health records
- Relaying information between patients and staff members, providing them with necessary updates
- Working with insurance companies, assisting with billing and coding
- Obtaining pre-approval for treatment
- Referring patients to outside agencies when unable to meet their needs
- Making sure patients have proper post-treatment instructions when checking out, if necessary
- Obtaining payment information and handling payments
- Monitor Patients Charts on the board and assist the nurses
- Answer telephones
- I work Daily in Epic And the financial system
- Certified Revenue Cycle Representative
Supervisor
G4S
02.2019 - 10.2021
- Company Overview: G4S Secure Solutions
- Maintain accountability of equipment in the access of 300,000 with zero losses
- Structured shift schedules and labor schedules for 23 officers plus
- Conducted physical and interior patrols
- Decreased officer turn overs by 15 percent over a 6-month span
- Conducted new hire interviews and new hire trainings
- Conducted monthly, quarterly, and yearly officer reports
- G4S Secure Solutions
Behavioral Health Technician
Georgia Regional Hospital
10.2018 - 04.2020
- Assist patients with bathing, feeding and on trips
- Kept track of patient's vital signs and made sure they were going to programs when it was convenient for them
- Ensure that all the individuals are always safe
- Monitor the individual's rooms for safety rooms, and outside checks
- I did 15 mins observations sheets and respond to code yellows and code blues
Education
High School Diploma -
Marianna High School
Marianna, FL05-2012
Skills
- Adaptable problem-solving
- Sample and specimen collection
- Team leadership
- Specimen labeling procedures
- Reporting skills
- Staff training
- Recording data
- Diagnostic testing
- Employee performance reviews
Certification
- Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).
- First Aid Certification – American Red Cross or St John Ambulance.
- National Certified Phlebotomy Technician (NCPT) - National Center for Competency Testing (NCCT).
- CPR/AED Certification
- ServSafe Food Handler's Certification
- Revenue Cycle Representative
Languages
English
Full Professional
Timeline
Phlebotomy Supervisor
Shepard Health
05.2024 - Current
Phlebotomist/Floater
Labcorp
11.2022 - 05.2024
Gastroenterology Front Office Specialist
WellStar North Fulton Hospital Roswell
05.2022 - 11.2022
Patient Access Specialist
Wellstar Health System
11.2021 - 05.2022
Community Living Manager
InCommunity
10.2021 - 11.2022
Supervisor
G4S
02.2019 - 10.2021
Behavioral Health Technician
Georgia Regional Hospital
10.2018 - 04.2020
High School Diploma -
Marianna High School
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