Summary
Overview
Work History
Education
Skills
Timeline
Generic

Justin MURRAY

Gainesville,GA

Summary

Dynamic marine and mobile technology professional with extensive experience in the installation, diagnosis, and repair of marine devices. Recognized for a proven track record in resolving complex technical issues while delivering exceptional customer service. Strong collaboration skills and adaptability to evolving challenges contribute to consistently high standards and successful outcomes. Committed to leveraging technical expertise to enhance operational efficiency and drive customer satisfaction.

Overview

20
20
years of professional experience

Work History

Mobile Technician & Sales Manager

AVC Marine
Buford, GA
01.2006 - Current
  • Diagnosed and repaired marine electronic systems, ensuring optimal functionality.
  • Conducted routine inspections to ensure compliance with safety standards and operational efficiency.
  • Maintained detailed service records for all completed repairs and maintenance activities.
  • Delivered exceptional customer service through clear communication and empathy during challenging situations.
  • Served as a valuable resource for coworkers seeking advice on difficult repairs or unique challenges encountered during servicing jobs.
  • Assisted customers with troubleshooting tips over the phone, minimizing downtime for their devices.
  • Completed complex repairs under tight deadlines, meeting or exceeding client expectations consistently.

Residential/Commercial Electrician

Hart Electrical Contractors
Lawrenceville, GA
01.2006 - 01.2007
  • Installed and maintained electrical systems for commercial projects, ensuring compliance with industry standards.
  • Diagnosed electrical issues, implementing effective solutions to minimize downtime and enhance performance.
  • Led teams in executing complex installations while adhering to safety protocols and regulations.
  • Mentored junior electricians, providing guidance on technical skills and safety practices.

Home Theater Technician

Dynamic Video Design
Hoschton, GA
07.2006 - 12.2006
  • System Design and Consultation
  • Wiring and Cable Management
  • AV Equipment Installation and Programming
  • Client Orientation

Education

NMEA 2000 Installer - NMEA 2000 Installation

National Marine Electronics Association
Severna Park, MD
10.2020

Bachelor of Science - IT (Network Administration)

Purdue University Global
Chicago, IL
06.2011

Marine Electronics Installer (MEI) - Marine Electronics

National Marine Electronics Association
Severna Park, MD
09.2009

Skills

  • Client consultations for accurate quotes
  • Customer service – in-person and phone technical support
  • Client education on vessel operations
  • Project Management
  • Front-end management
  • Navigation system installation and integration
  • High-performance marine audio solutions
  • Mobile Satellite TV Installation
  • Marine security system installation and setup using cellular technology
  • CCTV and security system installation and proficiency
  • Mobile network installation and management

Timeline

Home Theater Technician

Dynamic Video Design
07.2006 - 12.2006

Residential/Commercial Electrician

Hart Electrical Contractors
01.2006 - 01.2007

Mobile Technician & Sales Manager

AVC Marine
01.2006 - Current

NMEA 2000 Installer - NMEA 2000 Installation

National Marine Electronics Association

Bachelor of Science - IT (Network Administration)

Purdue University Global

Marine Electronics Installer (MEI) - Marine Electronics

National Marine Electronics Association
Justin MURRAY