Justin MURRAY
Gainesville,GA
Summary
Dynamic marine and mobile technology professional with extensive experience in the installation, diagnosis, and repair of marine devices. Recognized for a proven track record in resolving complex technical issues while delivering exceptional customer service. Strong collaboration skills and adaptability to evolving challenges contribute to consistently high standards and successful outcomes. Committed to leveraging technical expertise to enhance operational efficiency and drive customer satisfaction.
Overview
20
20
years of professional experience
Work History
Mobile Technician & Sales Manager
AVC Marine
Buford, GA
01.2006 - Current
- Diagnosed and repaired marine electronic systems, ensuring optimal functionality.
- Conducted routine inspections to ensure compliance with safety standards and operational efficiency.
- Maintained detailed service records for all completed repairs and maintenance activities.
- Delivered exceptional customer service through clear communication and empathy during challenging situations.
- Served as a valuable resource for coworkers seeking advice on difficult repairs or unique challenges encountered during servicing jobs.
- Assisted customers with troubleshooting tips over the phone, minimizing downtime for their devices.
- Completed complex repairs under tight deadlines, meeting or exceeding client expectations consistently.
Residential/Commercial Electrician
Hart Electrical Contractors
Lawrenceville, GA
01.2006 - 01.2007
- Installed and maintained electrical systems for commercial projects, ensuring compliance with industry standards.
- Diagnosed electrical issues, implementing effective solutions to minimize downtime and enhance performance.
- Led teams in executing complex installations while adhering to safety protocols and regulations.
- Mentored junior electricians, providing guidance on technical skills and safety practices.
Home Theater Technician
Dynamic Video Design
Hoschton, GA
07.2006 - 12.2006
- System Design and Consultation
- Wiring and Cable Management
- AV Equipment Installation and Programming
- Client Orientation
Education
NMEA 2000 Installer - NMEA 2000 Installation
National Marine Electronics Association
Severna Park, MD10.2020
Bachelor of Science - IT (Network Administration)
Purdue University Global
Chicago, IL06.2011
Marine Electronics Installer (MEI) - Marine Electronics
National Marine Electronics Association
Severna Park, MD09.2009
Skills
- Client consultations for accurate quotes
- Customer service – in-person and phone technical support
- Client education on vessel operations
- Project Management
- Front-end management
- Navigation system installation and integration
- High-performance marine audio solutions
- Mobile Satellite TV Installation
- Marine security system installation and setup using cellular technology
- CCTV and security system installation and proficiency
- Mobile network installation and management
Timeline
Home Theater Technician
Dynamic Video Design
07.2006 - 12.2006
Residential/Commercial Electrician
Hart Electrical Contractors
01.2006 - 01.2007
Mobile Technician & Sales Manager
AVC Marine
01.2006 - Current
NMEA 2000 Installer - NMEA 2000 Installation
National Marine Electronics Association
Bachelor of Science - IT (Network Administration)
Purdue University Global
Marine Electronics Installer (MEI) - Marine Electronics
National Marine Electronics Association