Justin Perri
Thomasville
Summary
Dynamic and dedicated professional with a proven track record at Wash N Go, excelling in customer service and teamwork. Known for enhancing customer satisfaction through effective communication and attention to detail. Skilled in cash handling and problem-solving, consistently contributing to a positive and efficient work environment.
Overview
4
4
years of professional experience
Work History
Crew Member
Wash N Go
10.2023 - Current
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Assisted other team members to achieve goals.
- Detailing the vehicles to the customers liking.
Cashier
Susie Q
02.2021 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Worked with floor team and managers to meet wide range of customer needs.
Education
Vero Beach High School
Vero Beach, FLSkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cash handling
- Cleaning
- Attention to detail
- Customer engagement
- Taking orders
- Cleaning and sanitizing
- Self-discipline
- Interactive communication skills
- Flexible schedule
- Safe food handling
- Integrity and honesty
- Safety awareness
- Initiative and Self-motivation
- Basic math
- Leadership qualities
- Food preparation
- Heavy lifting
- Learning agility
- Store opening and closing
- Crew leadership
- Safety
- Valid Driver's license
- Complex Problem-solving
- Visual communication
- Creativity and innovation
- Inventory restocking
- Supplies monitoring and restocking
- Health code compliance
- Salesmanship
- Landscaping and groundskeeping
Languages
English
Timeline
Crew Member
Wash N Go
10.2023 - Current
Cashier
Susie Q
02.2021 - Current
Vero Beach High School
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