Summary
Overview
Work History
Education
Skills
Timeline
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JUSTIN W.P. SCHENDEL

Rome

Summary

Operations and program management leader with 16 years of experience overseeing multi-site teams across large geographic areas. Successfully managed testing operations and budget administration while ensuring regulatory compliance. Engaged stakeholders and optimized processes to drive measurable performance results in both public and private sectors.

Overview

21
21
years of professional experience

Work History

In-School Suspension (ISS) Staff & Campus Monitor

ESS
Rome
07.2026 - Current

Established structured, safe environment in in-school suspension, enhancing student focus and accountability.

Supervised daily academic and behavioral standards to maintain student engagement.

  • Monitored campus activities as campus monitor to ensure safety and order.
  • Promoted positive behavior, nurturing a culture of respect and responsibility among students.
  • Mentored students by building relationships, fostering accountability and personal growth.
  • Engaged students through mentorship, enhancing their learning experience.
  • Taught conflict resolution and decision-making skills to foster future success.
  • Collaborated with administrators, teachers, counselors, and families to support student growth.

Regional Operations Manager | Testing Program Supervisor

Department of Defense — USMEPCOM
01.2024 - 06.2026
  • Oversaw testing operations across 92,000-square-mile region in northern California and Nevada.
  • Managed hybrid team of 22 employees, ensuring effective onsite and remote collaboration.
  • Ensured secure handling, chain-of-custody, and inventory control for 3,500+ controlled documents.
  • Developed and enforced standard operating procedures to enhance operational efficiency.
  • Managed office budget, payroll administration, and procurement across multi-location operations.
  • Coordinated logistics and material distribution with stakeholders for seamless program delivery.
  • Trained new employees on procedures and safety protocols to promote compliance.
  • Conducted performance evaluations to support staff development and productivity.

Program Manager | Education Outreach & Testing Coordinator

Department of Defense — USMEPCOM
06.2022 - 01.2024
  • Established and nurtured partnerships with 500+ high schools and educational institutions to integrate aptitude testing into student academic planning.
  • Developed and implemented outreach and marketing strategies that drove year-over-year increases in program enrollment and student engagement.
  • Coordinated scheduling and logistics for high-volume testing events while analyzing program data and generating performance reports for executive decision-making.
  • Led a large-scale career exploration testing initiative across Northern California, exceeding annual targets by 125% — administering nearly 10,000 assessments across 474 sessions.

Operations Lead | Senior Test Administrator

Department of Defense — USMEPCOM
11.2019 - 06.2022
  • Led daily testing operations, workload scheduling, and quality assurance for a team of 14 personnel across multiple locations.
  • Identified process inefficiencies and implemented improvements that streamlined testing procedures, enhancing overall team workflow.
  • Conducted performance evaluations and provided mentoring and training to develop a high-performing, compliance-focused team.
  • Reviewed and processed travel reimbursements for Defense personnel while adhering to federal travel regulations.

Testing Operations Specialist

Department of Defense — USMEPCOM
06.2017 - 11.2019
  • Managed secure storage, distribution, and accountability of sensitive testing materials, ensuring compliance with security protocols across assigned sites.
  • Administered DoD aptitude assessments at multiple locations, maintaining strict compliance with security and testing protocols.
  • Coordinated scheduling and logistics with school administrators and military recruitment partners, facilitating efficient program delivery.
  • Conducted post-test interpretation sessions for applicants, linking assessment results to relevant career pathways.

Petty Officer 2nd Class (E-5) | Command Career Counselor & Admin Lead

United States Navy
09.2005 - 10.2013
  • Led administrative operations, streamlining scheduling, documentation, policy enforcement, and records management for improved operational efficiency.
  • Managed personnel records, career development plans, and compliance documentation for 110 service members, ensuring adherence to regulatory standards.
  • Coordinated logistics for large-scale naval operations, overseeing supply chain management, transportation, and resource allocation to support mission readiness.

Education

Master of Business Administration -

University of Phoenix
San Jose, CA
01-2019

Bachelor of Science - Business Management

University of Phoenix
Livermore, CA
01-2017

Master of Science - Education, Student Services

Liberty University
Lynchburg, VA

Skills

  • Regional & Multi-Site Operations Management
  • Program Leadership & Execution
  • Team Building & Performance Management
  • Regulatory Compliance & Security Protocols
  • Budget Administration & Procurement
  • Stakeholder Engagement
  • Data Analysis & Reporting
  • Process Improvement
  • Student engagement
  • Compliance management
  • Performance evaluation
  • Testing operations
  • Program management
  • Effective communication

Timeline

In-School Suspension (ISS) Staff & Campus Monitor

ESS
07.2026 - Current

Regional Operations Manager | Testing Program Supervisor

Department of Defense — USMEPCOM
01.2024 - 06.2026

Program Manager | Education Outreach & Testing Coordinator

Department of Defense — USMEPCOM
06.2022 - 01.2024

Operations Lead | Senior Test Administrator

Department of Defense — USMEPCOM
11.2019 - 06.2022

Testing Operations Specialist

Department of Defense — USMEPCOM
06.2017 - 11.2019

Petty Officer 2nd Class (E-5) | Command Career Counselor & Admin Lead

United States Navy
09.2005 - 10.2013

Master of Business Administration -

University of Phoenix

Bachelor of Science - Business Management

University of Phoenix

Master of Science - Education, Student Services

Liberty University
JUSTIN W.P. SCHENDEL