Justina M Folsom
Norman Park
Summary
Dynamic and detail-oriented Clerk at The Kirk Clinic, adept at enhancing customer satisfaction through effective communication and efficient data entry. Recognized for implementing a new filing system that improved response times to inquiries, while maintaining confidentiality and supporting seamless office operations. Proven multitasker with strong problem-solving abilities.
Overview
11
11
years of professional experience
Work History
Clerk
The Kirk Clinic
09.2013 - 02.2025
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
- Improved response times to customer inquiries, implementing new filing system for quicker access to information.
Education
High School Diploma -
Colquitt County High School
Moultrie, GA05.2008
Skills
- Data entry
- Document management
- Office administration
- Customer service
- Telephone communication
- Multitasking capabilities
- Effective communication
- Problem solving
- Customer satisfaction
- Database management
- Verbal and writing communication
- Confidentiality
- Multitasking
- Multitasking Abilities
Timeline
Clerk
The Kirk Clinic
09.2013 - 02.2025
High School Diploma -
Colquitt County High School
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