Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Justyna Skelley

Appling

Summary

Dynamic Lead Pharmacy Technician at CVS Pharmacy with expertise in prescription processing and inventory management. Proven ability to enhance patient care through effective staff training and supplier negotiation. Recognized for maintaining accurate patient records and streamlining operations, ensuring compliance and efficiency in a fast-paced environment.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Lead Pharmacy Technician

CVS Pharmacy
04.2017 - Current
  • Ensuring patient safety by holding the highest standards of prescription processing procedures.
  • Providing the best possible level of care to our patients.
  • Cooperating with other medical staff to assure fast and safe service for the patients.
  • Ordering necessary supplies and managing general inventory.
  • Processing returns, as well as mending expired or damaged inventory, keeping all documentation in order, and ensuring easy access when searching for information.
  • Keeping all documentation in order and ensuring easy access when searching for information.
  • Keeping my staff up to date with required training.
  • Training my staff on an as-needed basis.
  • Working with district management in order to achieve our specific goals.
  • Supervising daily pharmacy operations and staff workflow management.
  • Managing inventory levels, ensuring timely restocking of pharmaceutical supplies.
  • Assisting pharmacists in preparing and dispensing medications accurately.
  • Maintaining accurate patient records in electronic health systems efficiently.
  • Managing day-to-day operations of the pharmacy department, including staffing schedules.
  • Overseeing inventory management processes, such as ordering, stocking, and tracking expiration dates.

Purchasing Agent for Inpatient Pharmacy

Wellstar MCG formerly Augusta University Medical Center
10.2022 - 02.2024
  • Maintained inventory for the Inpatient Pharmacy at one of the biggest medical facilities in the area.
  • Provided support in receiving inventory.
  • Ensured that inventory is properly reflected in the system.
  • Oversaw the daily ordering of pharmaceutical products and supplies for several departments, including the Children’s Hospital of Georgia and the Georgia Cancer Center.
  • Distributed flu vaccines and maintained inventory based on LOT numbers.
  • Identified possible shortages, and assisted with finding alternative solutions and resources.
  • Utilized network connections for ad-hoc ordering of unusual orders.
  • Maintained relationships with sales representatives in order to stay informed about potential opportunities and challenges, as well as to ensure they are aware of our current needs.
  • Managed vendor relationships to secure favorable terms and pricing.
  • Evaluated supplier contracts for compliance and cost-effectiveness.
  • Coordinated purchase orders to maintain inventory levels across departments.
  • Monitored supply chain performance to identify potential improvements.
  • Assisted in developing procurement policies and standard operating procedures.
  • Conducted regular audits of inventory to ensure accuracy and efficiency.
  • Collaborated with cross-functional teams to align purchasing efforts with operational needs.
  • Performed regular price comparisons between different suppliers for similar items.
  • Assisted in resolving discrepancies between invoices and delivery receipts and products received from vendors.

Management Trainee

IST Management Services
12.2016 - 04.2017
  • Managed office daily operations.
  • Maintained the highest levels of customer care while demonstrating a friendly and cooperative attitude.
  • Fulfilled administrative tasks as assigned.
  • Ensured supply levels.
  • Updated employee lists.
  • Handled time-sensitive correspondence.
  • Maintained all logs and reporting documentation.
  • Coordinated training sessions to enhance team skills and knowledge.
  • Implemented best practices for resource allocation and scheduling efficiency.

Collection and Cash Application Senior Specialist

Hitachi Vantara
Krakow
12.2013 - 12.2016
  • Maintained the collections team, supporting management.
  • Collected accounts receivable balances.
  • Cash application/accounts reconciliation.
  • Risk management: forecasting estimated income for the month or quarter.
  • Handled credit and collections administration for Salesforce.
  • Developed and managed customer payment plans.
  • Ensured compliance with collections policies and procedures.
  • Coordinated interactions of several departments.
  • Received multiple recognition awards for my involvement and insight into creating and improving collection tools.
  • Mentored junior specialists on best practices and project execution.
  • Reporting – daily and ad hoc required both internally and externally.
  • Provided extensive training in person, as well as over the conference calls.
  • Provided technical support and guidance to junior specialists.

Collection Specialist/Account Specialist

Capgemini Polska
Krakow
06.2010 - 12.2013
  • Oversaw and trained new employees.
  • Day-to-day team support.
  • Ensured the highest value of customer portfolio management.
  • Reported bad debt reduction.
  • Researched and resolved disputes, credits, and overpays.
  • Prepared financial reports, analyses, and forecasts.
  • Coordinated interactions of several departments.
  • Researched ultimate solutions in order to keep the performance of the team at the highest possible level.
  • Identified potential process improvements.
  • Reviewed payment histories to identify delinquent accounts and trends.
  • Ensured compliance with applicable federal and state laws governing collections practices.
  • Maintained accurate records of all collection activities in the computer system.
  • Met demands of busy collections group by performing high volume of daily calls.
  • Negotiated repayment terms with customers based on their individual circumstances.

Senior Collection Specialist

FOR - NET S.A.
Krakow
08.2009 - 07.2010
  • Managed customer accounts to ensure timely payment and compliance with agreements.
  • Collected late payments.
  • Provided issue resolution support.
  • Provided information, analysis, and planning of strategies for specific customers.
  • Ensured case management in preset time frames.
  • Created procedures and customer characteristics reports.
  • Lead the training of newly acquired products and contracts.
  • Conducted regular follow-ups with clients regarding outstanding balances and payment plans.
  • Analyzed payment trends to identify potential risks and inform collection strategies.
  • Negotiated repayment plans with customers as needed.
  • Reviewed delinquent accounts and initiated contact with customers to collect payment.

Education

Bachelor's - Management, Business Administration, Knowledge Management

Tischner's European University
Krakow, Poland
05.2015

Skills

  • Prescription processing
  • Inventory management
  • Patient record maintenance
  • Medication dispensing
  • Staff training
  • Supplier negotiation

Certification

  • Received several bonuses for the highest collected debt ratio and clearing out/resolving old debts at Capgemini Polska.
  • Received recognition award as well as several bonuses for my involvement in creating new collections tool, creating training materials and providing actual training in-house as well as via conference calls for our Malaysia and USA offices at Hitachi Vantara.
  • Certified Pharmacy Technician (CPhT)| 2018-04-current
  • Red Cross First Aid training| 2024-05- current
  • Certified Immunizer
  • PRINCE2| 2015-04
  • International finance and account| 2015-04

Timeline

Purchasing Agent for Inpatient Pharmacy

Wellstar MCG formerly Augusta University Medical Center
10.2022 - 02.2024

Lead Pharmacy Technician

CVS Pharmacy
04.2017 - Current

Management Trainee

IST Management Services
12.2016 - 04.2017

Collection and Cash Application Senior Specialist

Hitachi Vantara
12.2013 - 12.2016

Collection Specialist/Account Specialist

Capgemini Polska
06.2010 - 12.2013

Senior Collection Specialist

FOR - NET S.A.
08.2009 - 07.2010

Bachelor's - Management, Business Administration, Knowledge Management

Tischner's European University

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