Kaaliyah Baker-Black
Powder Springs
Summary
Proven team player with a strong work ethic, honed at Zaxby's Chicken Fingers & Buffalo Wings, where I enhanced customer satisfaction and maintained high accuracy in transactions. Skilled in multitasking and communication, I effectively boosted repeat business through exceptional service and relationship-building.
Overview
1
1
year of professional experience
Work History
Front of House/Cashier
Zaxby's Chicken Fingers & Buffalo Wings
07.2024 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Supported inventory management efforts by stocking shelves, condiments stations, or merchandise displays as needed during shifts.
- Kept abreast of current promotions, menu options, and other pertinent information in order to provide informed recommendations to guests.
- Maintained a professional demeanor and appearance in accordance with company standards, reinforcing brand image to customers.
- Maintained a clean and organized workspace, contributing to an inviting atmosphere for guests.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Built relationships with customers to encourage repeat business.
Education
N/A - N/A
Hillgrove High School
Powder Springs, GASkills
- Strong work ethic
- Patience and empathy
- Customer assistance
- Time management skills
- Reliability and punctuality
- Attention to detail
- Multitasking and organization
- Cleaning and sanitizing
- Written and verbal communication
- Team collaboration
- Conflict resolution
- Complex Problem-solving
Additional Information
My mother and several family members are Cobb County teachers. I have lifelong experience in assisting with child supervision, as well as preparing and overseeing educational activities.
Languages
French
Elementary
Timeline
Front of House/Cashier
Zaxby's Chicken Fingers & Buffalo Wings
07.2024 - Current
N/A - N/A
Hillgrove High School
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