Kacie Widener

• Operated ground support equipment to ensure timely aircraft departures.
• Coordinated baggage handling processes to maintain efficient workflow at ramp area.
• Conducted safety checks on equipment and adhered to regulatory compliance standards.
• Assisted in training new staff on operational procedures and safety protocols.
• Monitored weather conditions and communicated delays or changes to relevant teams.
• Collaborated with team members to resolve issues impacting on-time performance.
• Implemented process improvements that enhanced ramp efficiency and reduced turnaround times.
• Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
• Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
• Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Number daily flights.
• Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
• Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
• Contributed to a safer work environment by strictly following safety protocols during ramp operations.
• Consistently maintained professional appearance and demeanor in accordance with company policies and standards.
• Connected electrical power unit and hoses to aircraft.
• Demonstrated adaptability by quickly adjusting to changing flight schedules or weather conditions, minimizing disruptions to airport operations.
• Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.

Executed grocery scanning and bagging tasks with precision.

• Processed customer transactions with accuracy and efficiency using point-of-sale systems.
• Assisted customers in locating products, enhancing overall shopping experience.
• Managed cash drawers and balanced registers at the end of shifts.
• Handled customer inquiries and resolved issues promptly to ensure satisfaction.
• Collaborated with team members to maintain clean and organized checkout areas.
• Trained new cashiers on company policies and operational procedures effectively.
• Supported promotional efforts by informing customers about current sales and discounts.
• Implemented best practices for inventory management during peak hours.
• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Assisted customers with returns, refunds and resolving transaction issues.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Answered questions about store policies and addressed customer concerns.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
• Streamlined checkout process for increased efficiency and reduced waiting times.

Processed wire transfers efficiently for clients.

Assisted in activating peach passes.

Facilitated lottery ticket transactions for customers.

Managed and processed returns efficiently.

Assisted in rectifying missed Kroger points.