Kadday Squire
Marietta
Summary
Results-driven Financial Representative accomplished in bringing in new customers and maximizing revenue. Well-versed in different insurance plans and competitor offerings. Persuasive communicator with personable style.
Overview
5
5
years of professional experience
Work History
Financial Representative
Advanced Urology
02.2024 - 04.2026
- Communicated with customers daily, provided friendly and courteous service, and answered questions
- Managed patient accounts, ensuring accuracy in financial documentation and compliance with regulations
- Communicated with patients about financial standing
- Conducted financial assessments to determine patient eligibility for treatment plans
Patient Scheduler
Wellstar Health System
05.2021 - 12.2023
- Maintained a database to track service requests, technical problems, and improvements
- Managed inbound and outbound communication with patients regarding appointment confirmations and changes.
- Monitored scheduling trends, providing insights to management for resource allocation decisions.
- Maintain accurate documentation with EMR systems showing compliance with HIPAA and organizational
- Coordinated patient appointments, optimizing scheduling efficiency across multiple departments.
Education
High School Diploma - Business Administration
Clark Atlanta University
Atlanta, GASkills
- Customer service
- Communication skills
- Time management
- Microsoft word
- Microsoft excel
- Payment plans
- Payment processing
Timeline
Financial Representative
Advanced Urology
02.2024 - 04.2026
Patient Scheduler
Wellstar Health System
05.2021 - 12.2023
High School Diploma - Business Administration
Clark Atlanta University