Kaden Jackson
Grovetown
Summary
Proactive and customer-focused, adept at multitasking and guest engagement, honed at World Of Beer. Excelled in high-pressure environments, enhancing customer satisfaction and team efficiency. Skilled in cash handling and leveraging POS systems, significantly contributing to seamless service and cultivating loyal clientele. Demonstrates exceptional teamwork and a strong work ethic.
Overview
5
5
years of professional experience
Work History
Server
World Of Beer
03.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
Host
The Piazza Joint
03.2020 - 03.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
Grovetown High
Grovetown, GASkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Team collaboration
Timeline
Server
World Of Beer
03.2022 - Current
Host
The Piazza Joint
03.2020 - 03.2022
Grovetown High
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