Kadi Henderson
Marietta
Summary
I have been a dedicated fulltime employee since highschool graduation. I can bring energy and an open mind to any position I apply myself to, have learned to navigate today's working society with grace and awareness, and hope to continue my growth and knowledge in any position I find myself in.
Overview
6
6
years of professional experience
Work History
Deli Clerk
Publix
06.2024 - Current
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
Shift Leader
Taco Bell
05.2023 - 05.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
Shift Lead
Chipotle
01.2022 - 05.2023
- Completed store opening and closing procedures and balanced tills.
- Helped store management meet standards of service and quality in daily operations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Completed cash and credit card transactions accurately using POS software.
Customer Service Rep, Assistant Manager
Domino's Pizza
08.2019 - 11.2021
- Responded to customer requests for products, services, and company information.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Reduced process inconsistencies and effectively trained team members on best practices and protocols.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Education
High School Diploma -
Mceachern Highschool
Powder Springs, GA05-2020
Skills
- Register operations
- Inventory counts
- Customer service
- Data entry
- Sales expertise
- Sanitation and safety standards
- Interactive communication skills
- Email management
- Complaint handling
- Team Oriented
- Team collaboration
- Positive and professional
- Key holder experience
Timeline
Deli Clerk
Publix
06.2024 - Current
Shift Leader
Taco Bell
05.2023 - 05.2024
Shift Lead
Chipotle
01.2022 - 05.2023
Customer Service Rep, Assistant Manager
Domino's Pizza
08.2019 - 11.2021
High School Diploma -
Mceachern Highschool
Similar Profiles
Nicole Dianna FoxNicole Dianna Fox
Customer Service Associate at PublixCustomer Service Associate at Publix
Darren FreemanDarren Freeman
Grocery Clerk at PublixGrocery Clerk at Publix
Gabriel ArberGabriel Arber
Stocker at PublixStocker at Publix