KADIGE GNANZOU
Dallas
Summary
Certified certified nurse assistant offering 6 year years of experience in healthcare environments. Promotes superior time-management skills, compassionate bedside manner and astute observational ability. Knowledgeable about mobility assistance and patient hygiene needs.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Care Partner
WellStar Health System
02.2021 - Current
- Company Overview: Kennestone Hospital
- Facilitated daily living activities for [number] clients, enhancing their overall quality of life and independence while adhering to individualized care plans
- Developed personalized care strategies that improved client satisfaction ratings by [number]% over [time period], demonstrating commitment to compassionate caregiving
- Collaborated with healthcare professionals to monitor and assess patient progress, contributing to effective treatment plans for [number] clients
- Trained and mentored new Care Partners, improving team efficiency and service delivery, resulting in a [number]% decrease in onboarding time
- Implemented activities and social engagement initiatives that increased client participation rates by [number]%, fostering community connections and mental well-being
- Kennestone Hospital
Certified Nursing Assistant
Phoenix Senior Living
10.2019 - 02.2021
- Improved customer satisfaction by finding creative solutions to problems
- Documented patient intake and dietary requirements and assisted with feeding
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate
Assistant Store Manager
Burger King
05.2020 - 08.2020
- Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results
- Set schedules and delegated assignments based on team member strengths to optimize floor coverage and service levels
- Recruited, interviewed and hired individuals demonstrating passion, dedication and added value to team
- Mentored team on effective upselling and cross-selling techniques
Assistant Manager
Zaxby's
11.2017 - 09.2019
- Cultivated customer loyalty by training team members in industry-leading service standards
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership
- Enforced company policies and procedures to strengthen operational standards across departments
- Evaluated employee performance and developed improvement plans
Deli Clerk
Publix Super Markets
06.2013 - 11.2017
- Received new inventory and rotated stock by dates to keep items fresh and usable
- Removed food items from inventory and restocked refrigerated and frozen cases to maintain product availability
- Maintained work areas by cleaning surfaces, equipment and floors, removing trash and providing machinery upkeep
- Updated displays, cases and other customer-facing areas to increase sales of special items
- Gave exceptional customer service to all guests, including during peak business periods, which resulted in increased sales and 100% boost in revenues
Education
Certificate - Clinical Laboratory Science
MedCerts
12-2024
Associate Degree - Nursing
Georgia State University
Atlanta, GAAssociate Degree - Nursing
Georgia Highlands College
Rome, GASome College - undefined
Chattahoochee Technical College
Marietta, GA09.2020
High School Diploma - undefined
East Paulding High School
Dallas, GA05.2009
Skills
- Quality Checks
- Inventory checks
- Work area maintenance
- Flexibility
- Meeting deadlines
- Effective multi-tasker
- Outgoing personality
- Recruitment and Training
- Effective customer communication
- Upselling
- Customer service oriented
- Organizing and prioritizing
- Excellent cook
- Computerized tracking
- Decontamination and sanitation
- Tray preparation
- Sterilization procedures
- Case cart assembly
- Assembling packages
- OSHA regulations compliance
Certification
- Nurse Aid Assistant
- CPR With Mickey
- Patient Care Technician
- Phlebotomy
- Occupational Safety and Health, Food Safety: Certified
- CNA License
- Certified Nursing Assistant
- First Aid/CPR - 2019
- Certified Dementia Practitioner Training - 2020
- Crisis Intervention Technique Training - 2020
- BLS Training - 2019
- SPT - Sterile Processing Technician
Languages
French
Native or Bilingual
Timeline
Care Partner
WellStar Health System
02.2021 - Current
Assistant Store Manager
Burger King
05.2020 - 08.2020
Certified Nursing Assistant
Phoenix Senior Living
10.2019 - 02.2021
Assistant Manager
Zaxby's
11.2017 - 09.2019
Deli Clerk
Publix Super Markets
06.2013 - 11.2017
Associate Degree - Nursing
Georgia State University
Associate Degree - Nursing
Georgia Highlands College
Some College - undefined
Chattahoochee Technical College
High School Diploma - undefined
East Paulding High School
- Nurse Aid Assistant
- CPR With Mickey
- Patient Care Technician
- Phlebotomy
- Occupational Safety and Health, Food Safety: Certified
- CNA License
- Certified Nursing Assistant
- First Aid/CPR - 2019
- Certified Dementia Practitioner Training - 2020
- Crisis Intervention Technique Training - 2020
- BLS Training - 2019
- SPT - Sterile Processing Technician
Certificate - Clinical Laboratory Science
MedCerts
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