Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kaetlyn Hight

Kennesaw

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced in office administration. Approachable and committed to fostering meaningful relationships with coworkers and clients.

Overview

6
6
years of professional experience

Work History

Assistant Tour Manager

Winter Jam Tour
01.2024 - Current
  • Maintained personnel satisfaction by providing exceptional travel assistance and itinerary management.
  • Streamlined tour operations for increased efficiency and improved guest experiences.
  • Developed strong relationships with vendors, securing competitive rates and high-quality services for tours.
  • Resolved personnel concerns promptly and professionally, maintaining strong relationships with artists and management.

Compliance Manager

Midnight Coach
09.2023 - Current
  • Streamlined compliance processes by implementing efficient monitoring systems and tools.
  • Reduced risk exposure for the company by identifying and addressing areas of noncompliance.
  • Conducted thorough internal audits to ensure adherence to regulatory standards and best practices.
  • Enhanced overall business operations by continuously improving policies, procedures, and controls related to compliance requirements.

Contract Musician

Area Churches
04.2021 - Current
  • Built networks with local musicians to provide session support for services and events.
  • Scheduled rehearsals with other musicians.
  • Led worship at Burnt Hickory Baptist Church, Sanctuary Church, First Baptist Canton, Dunwoody United Methodist, Marietta United Methodist, Briarlake Baptist Church.
  • Hosted and led worship at Favored Women's Conference and Xtreme Winter Conference.

Private Family Nanny

Stinard Family
11.2022 - 12.2023
  • Built positive and nurturing environments to support child social and emotional growth.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Monitored schedules to maintain sleeping, eating, and school schedules for children.
  • Communicated with children at age-appropriate levels to encourage understanding and foster relationships.

Registration Assistant

Jubilee & Xtreme Conferences
10.2021 - 11.2022
  • Operated standard office software applications to compile data and prepare information and correspondence.
  • Developed relationships by assisting customers and problem solving customer issues in-person at all conferences.
  • Updated customer contact information to support accurate electronic records.
  • Assisted Registration Coordinator with front desk duties, answering questions and accurately using reservation system.
  • Created innovative physical filing system to keep records organized and accessible.

Jam Nation Assistant

Winter Jam Tour
01.2022 - 03.2022
  • Assisted Jam Nation director with check-in process on day of show.
  • Spoke on stage at shows to pitch future Winter Jam affiliated events to concert attendees.
  • Communicated clearly with customers regarding their ticket packages and backstage tours.
  • Photographed customers with headlining bands as part of their backstage pass package.
  • Traveled to thirty-nine different cities to assist in all Winter Jam shows.

Worship Intern

First Baptist Woodstock
10.2020 - 10.2021
  • Assisted with organizing worship activities and services.
  • Facilitated student worship services, encouraging participation from congregation.
  • Became proficient in Planning Center, using the software to schedule volunteers and plan worship sets.
  • Learned valuable musical knowledge from staff.
  • Offered the idea of adding background vocalists to 11 am team once service took place in Worship Center.

Food Runner

Bistro VG
01.2020 - 10.2021
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Delivered correct food items to tables according to order documentation.
  • Collaborated well with other food runners to deliver orders accurately.
  • Cleaned and sanitized food preparation and serving areas.
  • Kept detailed knowledge of and followed all food safety guidelines.

Showroom Sales Consultant

Southern Sky Home
08.2019 - 01.2020
  • Maintained up-to-date knowledge of store sales, payment policies and security standards..
  • Stocked merchandise, clearly labeling items and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Managed efficient cash register operations.

Hairstylist's Assistant

Cenergi Salon
01.2018 - 08.2019
  • Prepared clients for hair cuts and styles with relaxing hair washes and deep conditioning treatments.
  • Assisted hair stylists with colorwork by applying base colors and toners.
  • Answered telephone calls to provide information and schedule new appointments.
  • Increased client satisfaction by providing excellent customer service.

Education

BBA - Marketing

Kennesaw State University
Kennesaw, GA
05.2025

Skills

  • Tour Promotion
  • Strong Organization
  • Logistics Management
  • Activity Scheduling
  • Accommodation Booking
  • Effective problem solving
  • Contract Review

References

Jennifer Lee

Registration Coordinator, Jubilee Conferences

(404) 394-3725


Nich Oswald

Owner, Midnight Coach

‭(770) 668-3338‬


Jake Holman

Former Worship Pastor, First Baptist Woodstock

‭+1 (513) 633-2322‬



Timeline

Assistant Tour Manager

Winter Jam Tour
01.2024 - Current

Compliance Manager

Midnight Coach
09.2023 - Current

Private Family Nanny

Stinard Family
11.2022 - 12.2023

Jam Nation Assistant

Winter Jam Tour
01.2022 - 03.2022

Registration Assistant

Jubilee & Xtreme Conferences
10.2021 - 11.2022

Contract Musician

Area Churches
04.2021 - Current

Worship Intern

First Baptist Woodstock
10.2020 - 10.2021

Food Runner

Bistro VG
01.2020 - 10.2021

Showroom Sales Consultant

Southern Sky Home
08.2019 - 01.2020

Hairstylist's Assistant

Cenergi Salon
01.2018 - 08.2019

BBA - Marketing

Kennesaw State University
Kaetlyn Hight