Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kaitlin Ratledge

Summerville

Summary

Offering strong interpersonal and organizational skills with desire to learn and grow in healthcare environment. Brings foundational knowledge in medical practices and patient care, along with proficiency in handling clinical and administrative tasks. Ready to use and develop communication and organizational skills in a Certified Medical Assistant role.


Overview

1
1
Certification

Work History

Medical Assistant Intern

AdventHealth Primary Care
06.2025 - 07.2025
  • Created and prepared patient charts accurately for clinics and medical professionals.
  • Streamlined check-in process by verifying patient information and promptly updating electronic health records.
  • Boosted overall clinic productivity through assisting medical staff in organizing schedules, managing patient flow, and prioritizing tasks.
  • Facilitated smooth communication between patients and healthcare providers by serving as a compassionate intermediary during consultations.
  • Performed medical chart reviews to confirm accuracy and completeness.
  • Sought feedback and guidance from supervisors to continuously improve performance.
  • Taught patients about medications, procedures, and care plan instructions.
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Maintained clean and safe clinic environment to prevent injuries.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Measured patient spirometry.
  • Followed appropriate procedures to minimize patient's exposure to radiation.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
  • Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Improved patient outcomes by accurately recording vital signs and communicating findings to the medical team.
  • Safeguarded confidential patient information through strict adherence to HIPAA regulations in all communications and documentation processes.
  • Collected histories, vitals, and current complaints via patient interviews.
  • Welcomed patients and inquired about wellbeing since last treatment.
  • Supported optimal patient care by performing diagnostic tests under supervision, such as EKGs, phlebotomy, and point-of-care testing.
  • Contributed to a well-organized clinical environment through effective inventory management and equipment sterilization.
  • Enhanced patient satisfaction by efficiently managing administrative tasks such as scheduling appointments and maintaining medical records.
  • Prepared exam and treatment rooms for patient visits, availing all necessary supplies and equipment.
  • Prepared, administered and documented medications under direction of licensed medical provider.
  • Scheduled appointments and tests to coordinate patient care.
  • Communicated with patients and families to answer questions and provide reassurance.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Completed EKGs and other tests based on patient presentation in office.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Prepared lab specimens for diagnostic evaluation.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Measured patient pulse oximetry.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.

Medical Assistant Intern

Atruim Health Floyd Urgent Care
05.2025 - 06.2025
  • Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Improved patient outcomes by accurately recording vital signs and communicating findings to the medical team.
  • Safeguarded confidential patient information through strict adherence to HIPAA regulations in all communications and documentation processes.
  • Collected histories, vitals, and current complaints via patient interviews.
  • Welcomed patients and inquired about wellbeing since last treatment.
  • Supported optimal patient care by performing diagnostic tests under supervision, such as EKGs, phlebotomy, and point-of-care testing.
  • Contributed to a well-organized clinical environment through effective inventory management and equipment sterilization.
  • Enhanced patient satisfaction by efficiently managing administrative tasks such as scheduling appointments and maintaining medical records.
  • Contributed to the overall safety of the clinic environment by strictly adhering to infection control and sterilization procedures in all aspects of patient care.
  • Prepared exam and treatment rooms for patient visits, availing all necessary supplies and equipment.
  • Prepared, administered and documented medications under direction of licensed medical provider.
  • Communicated with patients and families to answer questions and provide reassurance.
  • Scheduled appointments and tests to coordinate patient care.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Completed EKGs and other tests based on patient presentation in office.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Prepared lab specimens for diagnostic evaluation.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Measured patient pulse oximetry.

Student Medical Tech Program

Atrium Healthcare Urgent Care
02.2025 - 05.2025
  • Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
  • Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
  • Assisted physicians and nurses in performing diagnostic tests and procedures to identify accurate treatment for patients.
  • Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
  • Monitored inventory levels of supplies, equipment, and reagents used and placed orders for replacements.
  • Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
  • Administered medications and performed basic and advanced patient assessments.
  • Collected and processed laboratory specimens to obtain samples for analysis.
  • Maintained a sterile work environment, adhering to strict safety guidelines for optimal patient care.
  • Updated patient records accurately and efficiently, ensuring proper documentation and communication between healthcare professionals.
  • Followed appropriate disinfecting procedures to sterilize medical equipment.
  • Maintained patient records and reports to enable tracking history and provide accurate and up-to-date information for physicians and other medical staff.
  • Prepared solutions, stains and reagents in accordance with standards.
  • Performed routine maintenance on medical equipment, ensuring reliability and accuracy of test results.
  • Improved communication between departments by initiating regular updates on test status and availability of results.
  • Implemented infection control practices in handling specimens and equipment to provide protection and comply with health and safety protocols.
  • Prepared and inspected medical equipment and instruments to manage wear and tear.
  • Maintained patient confidence and protected hospital by keeping information confidential.
  • Actively contributed to interdisciplinary team meetings, offering insight into potential diagnoses based on lab findings.
  • Conducted comprehensive equipment calibration checks, ensuring consistent performance levels across all testing instruments used within the facility.
  • Supported clinical trials by providing precise and reliable lab testing, contributing to development of new treatments.
  • Continuously improved skills through ongoing education and professional development courses.
  • Conducted blood draws and other specimen collections, contributing to timely and accurate diagnostic outcomes.
  • Reduced waiting times for test results by optimizing laboratory workflows.
  • Maintained stringent sterilization protocols for all medical equipment, ensuring patient safety and compliance with health regulations.
  • Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
  • Maintained safe work environment free of unnecessary hazards to protect staff and testing results.
  • Set up, maintained and verified sterility of lab equipment and tools.
  • Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.
  • Removed samples of materials following good practices to achieve accurate test results.

Education

Medical Assistant Diploma - Certified Medical Assistant

Georgia Northwestern Technical College
Rome, GA
07-2025

Associate of Applied Science - Business Administration And Management

Georgia Northwestern Technical College
Rome, GA
12-2024

Chattooga High School
Summerville, GA
05-2020

Skills

  • Vital signs monitoring
  • HIPAA compliance
  • Vital sign monitoring
  • Medical terminology
  • Immunization administration
  • Patient scheduling
  • Adaptable mindset
  • Medical Billing Understanding
  • Medical terminology knowledge
  • Clinical documentation expertise
  • Emergency response readiness
  • Specimen collection
  • Phlebotomy proficiency
  • Inventory management
  • Patient care coordination
  • Problem-solving capacity

Certification

  • NCCT CMA - Certified Medical Assistant
  • Advanced Medical & Imaging Consultants- Radiation Safety Certification
  • American Heart Association- BLS healthcare Provider CPR Certification

Timeline

Medical Assistant Intern

AdventHealth Primary Care
06.2025 - 07.2025

Medical Assistant Intern

Atruim Health Floyd Urgent Care
05.2025 - 06.2025

Student Medical Tech Program

Atrium Healthcare Urgent Care
02.2025 - 05.2025

Medical Assistant Diploma - Certified Medical Assistant

Georgia Northwestern Technical College

Associate of Applied Science - Business Administration And Management

Georgia Northwestern Technical College

Chattooga High School

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Kaitlin Ratledge