Kaitlin Parrish
Brooklet,GA
Summary
Proven leader in customer relations and team motivation, with a track record of surpassing sales targets at Staybridge Suites Hotel by implementing strategic plans. Skilled in money handling and product knowledge, I excel in fostering positive environments and achieving financial accuracy. My approach enhances customer satisfaction and drives revenue growth, ensuring success in high-demand settings.
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
10
10
years of professional experience
Work History
Assistant Manager
A Special Touch Floral Shop
2019.04 - 2024.02
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Director of Sales
Staybridge Suites Hotel
2017.06 - 2019.04
- Achieved regional sales targets through effective territory management and relationship building with key clients.
- Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
- Enhanced customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
Collections Agent
Collectron
2014.08 - 2017.06
- Built rapport with customers by demonstrating understanding of their situation while seeking fair resolutions.
- Processed payments and applied to customer balances.
- Maintained high volume of calls and met demands of busy and productive group.
- Negotiated to collect balance in full.
Education
Certificate - Pharmacy Technician
Virginia College
Savannah, GA2015-05
High School Diploma -
Providence Christian Academy
Savannah, GA2008-05
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
Timeline
Assistant Manager
A Special Touch Floral Shop
2019.04 - 2024.02
Director of Sales
Staybridge Suites Hotel
2017.06 - 2019.04
Collections Agent
Collectron
2014.08 - 2017.06
Certificate - Pharmacy Technician
Virginia College
High School Diploma -
Providence Christian Academy