Kaitlyn Breen
Alpharetta
Summary
Dedicated server with strong customer service and teamwork skills. Recognized for exceptional attention to detail and time management. Proven ability in conflict resolution, leading to positive guest interactions and high satisfaction rates.
Overview
4
4
years of professional experience
Work History
Sever
Chillis
Gainesville
03.2025 - 01.2026
- Delivered exceptional customer service to enhance satisfaction and loyalty.
- Took orders from customers accurately and in a timely manner.
- Greeted customers, addressed inquiries, and recommended specials to drive sales.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Managed time efficiently to serve multiple tables and maintain prompt service.
Server
North georgia BBQ
Gainesville
09.2024 - 12.2024
- Delivered exceptional customer service, contributing to overall guest satisfaction.
- Took orders from customers accurately and in a timely manner.
- Worked with restaurant staff to maintain streamlined operations and enhance service delivery.
- Addressed customer inquiries and concerns with professionalism, ensuring positive experiences.
Nanny
Garrett Respress
Alpharetta
12.2023 - 05.2024
- Supervised daily activities, ensuring safety during playtime and fostering a secure environment.
- Addressed children's needs while maintaining safety during day-to-day activities and promoting well-being.
- Communicated regularly with families regarding daily events and any concerns that may arise.
- Cultivated trust with family and children, enhancing communication and support throughout care.
Restaurant Hostess
White Columns Country Club
Milton
08.2022 - 11.2023
- Greeted and seated guests promptly upon arrival at the country club.
- Handled guest inquiries and provided information about menu offerings.
- Managed reservations, waitlists, and special requests for large parties.
Restaurant Hostess
O'Charley's
Cumming
03.2022 - 08.2022
- Greeted customers and escorted them to their tables.
- Coordinated reservations from patrons by phone or online to ensure efficient table turnover.
- Managed guest expectations by communicating hours, wait times, and specials to enhance customer satisfaction.
- Assisted serving staff, food runners, and bussers to maintain a presentable dining room and improve guest experience.
Education
High School Diploma -
Creek View High School
Canton, GA05.2024
Associate of Science -
University of North Georgia
Dahlonega, GASkills
- Tableside etiquette
- Responsible beverage service
- Customer service
- Attention to detail
- Time management
- Collaboration
- Conflict resolution
- Communication skills
- Team support
- Positive guest interactions
Timeline
Sever
Chillis
03.2025 - 01.2026
Server
North georgia BBQ
09.2024 - 12.2024
Nanny
Garrett Respress
12.2023 - 05.2024
Restaurant Hostess
White Columns Country Club
08.2022 - 11.2023
Restaurant Hostess
O'Charley's
03.2022 - 08.2022
High School Diploma -
Creek View High School
Associate of Science -
University of North Georgia