Kaitlyn Foy
Marietta
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards.
Overview
11
11
years of professional experience
2016
2016
years of post-secondary education
Work History
Teacher's Assistant
Mt. Elizabeth Academy
Knoxville
09.2024 - Current
- Assisted teachers with classroom management and lesson preparation.
- Supported students during activities and provided individualized attention.
- Organized educational materials and maintained a tidy learning environment.
Server
Atlantic Buffet
Knoxville
05.2024 - 08.2024
- Provided excellent customer service in fast-paced dining environment.
- Managed table assignments and ensured timely food delivery to guests.
- Assisted in training new servers on restaurant procedures and menu knowledge.
- Maintained cleanliness and organization of dining area throughout shifts.
- Resolved customer complaints promptly to enhance overall dining experience.
House Manager
Community Options Inc
Maryville
06.2023 - 05.2024
- Managed daily operations of residential facilities for individuals with disabilities.
- Coordinated staff schedules and ensured adequate coverage for client care.
- Oversaw maintenance of living spaces, promoting a safe and healthy environment.
Caregiver
StoryPoint Senior Living
Knoxville
05.2022 - 06.2023
- Provided compassionate care to individuals with developmental disabilities.
- Assisted clients with daily living activities and personal hygiene needs.
- Monitored and documented client behavior and progress consistently.
Caregiver
Northshore Heights Assisted Living
Knoxville
12.2021 - 05.2022
- Provided compassionate care to individuals with developmental disabilities.
- Assisted clients with daily living activities and personal hygiene needs.
- Monitored and documented client behavior and progress consistently.
Kennel Technician
Bluegrass Veterinary Hospital
Knoxville
08.2021 - 12.2021
- Cleaned and sanitized kennel areas to maintain a healthy environment for animals.
- Monitored animal behavior and health, reporting concerns to management promptly.
- Assisted with feeding and watering pets according to individual dietary needs.
Kennel Technician
Birchwood Kennels
Knoxville
04.2021 - 08.2021
- Cleaned and sanitized kennel areas to maintain a healthy environment for animals.
- Monitored animal behavior and health, reporting concerns to management promptly.
- Assisted with feeding and watering pets according to individual dietary needs.
Barista
Coffee Guy Cafe
Pensacola
02.2021 - 04.2021
- Prepared high-quality coffee beverages following standardized recipes.
- Maintained cleanliness and organization of workstations and equipment.
- Engaged with customers to provide exceptional service and recommendations.
- Handled cash transactions and processed payments accurately at the register.
- Developed strong relationships with repeat customers to enhance their experience.
Jenn
Concord Veterinary Hospital
Knoxville
08.2018 - 01.2021
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Caregiver
Michael Dunn Center
Kingston
10.2016 - 01.2021
- Provided compassionate care to individuals with developmental disabilities.
- Assisted clients with daily living activities and personal hygiene needs.
- Monitored and documented client behavior and progress consistently.
- Collaborated with healthcare professionals to implement personalized care plans.
- Supported recreational activities to enhance social engagement and interaction.
Baristas
Starbucks
Knoxville
03.2016 - 11.2016
- Starbucks
- Maintained cleanliness and organization of workstations throughout the shift.
- Provided exceptional customer service to enhance overall guest experience.
- Handled cash transactions accurately and processed payments swiftly at the register.
- Crafted high-quality beverages following established recipes and customer preferences.
Cashier
Ingles Markets Inc
Knoxville
09.2014 - 03.2016
- Processed customer transactions accurately and efficiently.
- Assisted customers with product inquiries and store navigation.
- Maintained cleanliness and organization at the checkout area.
Education
Concord Christian School
Knoxville, TennesseeSkills
- Cash handling
- Point of sale operation
- Customer engagement
- Sales transactions
- Conflict resolution
- Time management
- Service orientation
- Effective communication
- Attention to detail
- Adaptability in fast-paced environments
References
Available upon request.
Experience
- Healthcare, House Manager, Community Options Inc., 10/16, 01/21, Caregiver and Receptionist, StoryPoint Senior Living, 10/16, 01/21, Direct Support Professional, Northshore Heights Assisted Living, 02/21, Present, Direct Support Professional, Michael Dunn Center, 02/21, Present
- Veterinary, Kennel Technician and Daycare Technician, Bluegrass Veterinary Hospital, 08/18, 01/21, Team Lead and Pet Care Technician, Birchwood Kennels, 05/21, 11/21, Team Lead and Pet Care Technician, Concord Veterinary Hospital, 05/21, 11/21
- Retail, Barista and Customer Service, Coffee Guy Café, 09/14, 11/16, Cashier and Customer Service, Starbucks, 09/14, 11/16, Cashier and Customer Service, Ingles Markets, 02/21, 04/21
Experience Focus
Keeping lines of communication open at all times between co-workers, supervisors, and clients. Daily tracking of medications, activities, meals, and any questions or issues that might arise during the shift. Paying attention to details of not only what goes on in the facility, but the individual clients' needs and taking the opportunity to learn something new every day. Planning and maintaining schedules. Maintaining a positive attitude and always being polite and courteous to staff, clients, and visitors.
References
References available upon request.
Timeline
Teacher's Assistant
Mt. Elizabeth Academy
09.2024 - Current
Server
Atlantic Buffet
05.2024 - 08.2024
House Manager
Community Options Inc
06.2023 - 05.2024
Caregiver
StoryPoint Senior Living
05.2022 - 06.2023
Caregiver
Northshore Heights Assisted Living
12.2021 - 05.2022
Kennel Technician
Bluegrass Veterinary Hospital
08.2021 - 12.2021
Kennel Technician
Birchwood Kennels
04.2021 - 08.2021
Barista
Coffee Guy Cafe
02.2021 - 04.2021
Jenn
Concord Veterinary Hospital
08.2018 - 01.2021
Caregiver
Michael Dunn Center
10.2016 - 01.2021
Baristas
Starbucks
03.2016 - 11.2016
Cashier
Ingles Markets Inc
09.2014 - 03.2016
Concord Christian School