Kaitlyn Grant

Guided customers on current promotions and opportunities. Kept abreast with exchange guidelines, payment policies, and security practices. Welcomed customers effectively, addressed all questions, improved engagement with merchandise, and offered outstanding customer service.

• Encouraged customer sales by arranging new merchandise and moving overstock items.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Used slow periods to restock supplies, ice, trays, and delivery bags.

• Greeted customers entering store and responded promptly to customer needs.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
• Reset and cleaned tables quickly to prepare for new customers.
• Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
• Served food and beverages promptly with focused attention to customer needs.

• Welcomed customers and helped determine their needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Restocked and organized merchandise in front lanes.
• Unloaded, sorted and stocked merchandise according to store layout and product placement.
• Worked effectively in fast-paced environments.
• Worked flexible hours across night, weekend, and holiday shifts.