Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kalani Norman

Peachtree City

Summary

Detail-oriented team player with a strong ability to handle multiple projects simultaneously with strong organizational skills. Excellent experience in the administrative industry. Maintaining Experience in delivering customer service, including clerical support and public interaction. Excel in calendar management, scheduling, data entry and database administration.

Diligent care giver with background in providing compassionate care to individuals. Known for fostering supportive environment and assisting with daily living activities to enhance client well-being. Demonstrated ability to manage medication schedules and maintain open communication with medical professionals and families.

Healthcare professional prepared to bring compassion and efficiency to caregiving roles. Extensive background in providing personal care and emotional support, ensuring client comfort and safety. Known for strong collaboration with healthcare teams and adaptability to meet client needs. Skilled in managing diverse care plans and building trust with clients and their families.

Overview

13
13
years of professional experience

Work History

Caregiver

Arbor Terrace Senior Living
07.2024 - 03.2025
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted patients with self-administered medications.

Operator

Duracell Warehouse
10.2023 - 10.2024
  • Reviewing and unloading shipments
  • Stocking items
  • Processing and loading orders
  • Detecting damaged or missing products
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.

Front desk Receptionist

Primary Health Care Center
01.2022 - 12.2023
  • Coordinated Referrals through insurance
  • Collected and distributed calls/ messages
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Scheduling representative

Atlanta Diabetes Associates
12.2021 - 04.2022
  • Insurance Procedures
  • Medical records management
  • Appointing scheduling and confirmation
  • Medical history and Vital statistics
  • Medicare and Medicaid eligibility
  • Patient Appointment Management
  • Hippa Guidelines
  • Epic

Administrative Receptionist

Peach State Nephrology
07.2017 - 07.2018
  • Oracle systems knowledge
  • Accounting ledger management
  • Data entry
  • Answering/Directing calls
  • Customer assistance
  • Office supplies and inventory

Front Desk Receptionist

Huddleston Florist
02.2012 - 04.2015
  • Arranging delivery to customers
  • Advising Clients
  • Maintain daily record of sales
  • Preparing basic flower arrangements
  • Customer service
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.

Education

High School -

Riverdale High School
Riverdale, Ga
05.2019

Skills

  • Microsoft word
  • Scheduling
  • Conflict Resolution
  • Communication
  • Efficiency
  • Accounting
  • Epic
  • Respectful and compassionate
  • Time management
  • Problem-solving
  • Dependable and responsible
  • Patient care

Timeline

Caregiver

Arbor Terrace Senior Living
07.2024 - 03.2025

Operator

Duracell Warehouse
10.2023 - 10.2024

Front desk Receptionist

Primary Health Care Center
01.2022 - 12.2023

Scheduling representative

Atlanta Diabetes Associates
12.2021 - 04.2022

Administrative Receptionist

Peach State Nephrology
07.2017 - 07.2018

Front Desk Receptionist

Huddleston Florist
02.2012 - 04.2015

High School -

Riverdale High School

Similar Profiles

CREATE PROFILE
Kalani Norman