Kaleab Yemiru
Atlanta
Summary
Motivated and reliable customer service professional with proven experience managing Amazon locker operations. Skilled in multitasking, team communication via Slack, and delivering excellent service. Excels at handling diverse tasks efficiently and maintaining high standards in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Amazon
Atlanta
12.2024 - Current
- Excellent Communication Skills: Clearly convey information to customers and team members.
- Problem Solving: Quickly identify issues and provide effective solutions.
- Fast and Accurate Data Entry: Handle customer information with speed and precision.
- Conflict Resolution: Calmly resolve customer complaints to ensure satisfaction.
Education
BBA - Finance
Georgia State University
Atlanta, GA05-2028
Skills
- Financial analysis
- Data analysis
- Microsoft Excel
- Risk assessment
- Customer relationship management
- Communication skills
Accomplishments
- Currently maintain a 3.5 GPA, showing strong dedication and work ethic.
- Quick learner who adapts easily to new tools and processes.
- Strong team player with a positive attitude and willingness to help others succeed.
- Committed to personal growth and always looking to improve skills.
- Fun Fact: Bilingual — fluent in Amharic as a second language.
Additional Highlights
- Currently maintain a 3.5 GPA, showing strong dedication and work ethic.
- Quick learner who adapts easily to new tools and processes.
- Strong team player with a positive attitude and willingness to help others succeed.
- Committed to personal growth and always looking to improve skills.
- Fun Fact: Bilingual — fluent in Amharic as a second language.
Timeline
Customer Service Representative
Amazon
12.2024 - Current
BBA - Finance
Georgia State University
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