Kaleb Burnett

• Quickly integrated into a fast-paced environment, managing high-volume transactions with accuracy and speed under pressure.
• Build rapport with customers to drive repeat business while upholding strict sanitation, organization, and safety standards.

• Direct a roster of 30–40 staff, overseeing recruitment, onboarding, and performance management to reduce turnover and maintain high service standards.
• Execute weekly audits of inventory (valued at over $10,000) to consistently maintain stock accuracy and minimize variances.
• Engineer complex weekly schedules to optimize labor costs while ensuring full coverage during peak periods and special events.
• Enforce strict health and safety protocols (especially during closing procedures), ensuring the facility is clean, secure, and ready for next-day operations.

• Operated commercial kitchen and bar equipment safely and efficiently during high-volume shifts.
• Trained new staff on workflow, safety procedures, and customer service, improving shift performance.
• Balanced customer needs, team communication, and service demands without delays or errors.
• Restocked inventory and placed orders to prevent shortages during peak hours.
• Checked incoming deliveries for correct quality and quantity to maintain food standards.
• Followed strict food safety protocols and prevented cross-contamination, including for allergy-sensitive meals.