Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kaleigh Sites

Savannah

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Bartender

Bootlegger's Sports Bar & Karaoke Lounge
Pooler
10.2024 - Current
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Stocked ice bins and coolers as needed throughout shift.
  • Assisted in setting up the bar for service shift.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Greeted customers and provided excellent customer service.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Developed good working relationships with fellow employees through effective communication.
  • Resolved customer complaints in a professional manner.
  • Processed payments accurately and efficiently with POS system.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Organized storeroom inventory of supplies such as cups, napkins, straws.
  • Participated in weekly team meetings to discuss goals and objectives set by management.
  • Provided drink suggestions to customers based on their preferences.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Performed opening and closing duties including restocking supplies.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Displayed and retained extensive knowledge of liquors, wines and entrees.
  • Balanced daily registers and generated sales reports for management.
  • Greeted guests with friendliness and professionalism.
  • Effectively multitasked within fast-paced environment.
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Remained calm and poised during busy periods, promoting great customer service to guests.
  • Greeted frequent visitors by name and explained new promotions.

Server

Del Sur
Pooler
03.2022 - 04.2025
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Greeted guests and provided menus.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Followed health safety guidelines when preparing and serving food products.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Greeted customers, answered questions and recommended specials to increase profits.

Server

Spanky's Pizza Galley & Saloon
Pooler
09.2021 - 02.2022
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Served food and beverages to patrons and confirmed complete orders.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.

Server

Carey Hilliards
Pooler
05.2018 - 01.2022
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.

Education

High School Diploma -

South Effingham High School
Guyton, GA
05-2021

Some College (No Degree) - Radiology

Ogeechee Technical College
Statesboro, GA

Skills

  • Guest Engagement
  • Beverage Preparation
  • Safe Food Handling
  • Order Management
  • Strong Work Ethic
  • Effective customer upselling
  • Order Accuracy
  • Exceptional customer service
  • Food safety understanding
  • POS operation
  • Positive and professional
  • High-volume dining
  • Price memorization
  • Liquor, wine, and food service
  • Point of Sale (POS) system operations
  • Cash Handling

Certification

  • Server training permit for alcohol sales

Timeline

Bartender

Bootlegger's Sports Bar & Karaoke Lounge
10.2024 - Current

Server

Del Sur
03.2022 - 04.2025

Server

Spanky's Pizza Galley & Saloon
09.2021 - 02.2022

Server

Carey Hilliards
05.2018 - 01.2022

High School Diploma -

South Effingham High School

Some College (No Degree) - Radiology

Ogeechee Technical College

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