Kalen Brinson
Union City
Summary
Dynamic and results-oriented professional with extensive experience in security and safety management, notably with Unifi Service. Excelled in customer service and problem-solving, ensuring secure environments and efficient incident resolution. Demonstrated document verification and team collaboration expertise, contributing to enhanced security protocols and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Airport Security Screener
Unifi service
Atlanta
04.2024 - Current
- Operated security equipment for screenings using hand wands and X-ray machines.
- Resolved customer complaints professionally according to established protocol.
- Adhered strictly to safety protocols while working in high traffic areas at the airport.
- Reviewed IDs and other paperwork to verify personal information and to check for fraudulent documents.
- Used x-ray scanners to check luggage and carry-on items for unauthorized materials.
Safety Specialist
Amazon
Atlanta
06.2023 - 12.2023
- Monitored employee work areas for unsafe conditions or practices and took appropriate corrective action when necessary.
- Inspected specified areas to verify presence of fire prevention equipment, safety equipment and first-aid supplies.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Identified needs of customers promptly and efficiently.
Front Gate Security Officer
Unifi Service
Atlanta
08.2022 - 06.2023
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Provided friendly and professional assistance to employees, visitors and customers.
- I helped guests with directions, or other questions about the property and its facilities.
- Filled out incident reports detailing any security violations that occurred while on duty.
Education
High School Diploma -
Penn Foster High School
Scranton, PA03-2023
Skills
- Customer service
- Communication skills
- Team collaboration
- Document verification
- Access control
- Customer relations skills
- Report development
- Customer service and assistance
- Problem-solving
- Written communication
Timeline
Airport Security Screener
Unifi service
04.2024 - Current
Safety Specialist
Amazon
06.2023 - 12.2023
Front Gate Security Officer
Unifi Service
08.2022 - 06.2023
High School Diploma -
Penn Foster High School
Similar Profiles
Brody HawkinsBrody Hawkins
Customer Service Supervisor at Unifi ServiceCustomer Service Supervisor at Unifi Service
John Da Cruz NorbertoJohn Da Cruz Norberto
Ramp Agent at Unifi ServiceRamp Agent at Unifi Service
Lynette StanleyLynette Stanley
Bus Operator at Unifi ServiceBus Operator at Unifi Service