Summary
Overview
Work History
Education
Skills
Objective
Timeline
Generic

Kali Morrow

Douglasville

Summary

Outgoing and personable customer service professional seeking a hookah server position.. Experienced in fast-paced settings, guest interaction, and team leadership. Known for creating welcoming, social atmospheres while maintaining efficiency, organization, and excellent service.

Overview

8
8
years of professional experience
4042
4042
years of post-secondary education

Work History

Full Time Merchandiser

Frito-Lay
Atlanta
06.2023 - Current
  • Built strong relationships with store managers and customers, creating a positive and professional experience
  • Maintained visually appealing product displays that attracted customer attention and increased sales
  • Worked independently in fast-paced environments while managing multiple responsibilities
  • Provided excellent customer service by addressing questions and resolving concerns quickly
  • Demonstrated strong product knowledge and persuasive communication skills

Fulfillment Specialist

Sam's Club
Hiram
08.2022 - 06.2023
  • Delivered efficient and friendly service to members picking up orders
  • Managed multiple orders at once while maintaining accuracy and speed
  • Communicated clearly with customers to ensure satisfaction and smooth service
  • Thrived in a high-volume, fast-paced environment

Shift Leader/Manager

Chicken Salad Chick
Marietta
08.2021 - 05.2022
  • Led shifts by assigning tasks, training staff, and ensuring smooth operations
  • Handled customer concerns professionally and resolved issues quickly
  • Managed cash drawers and daily deposits with accuracy
  • Maintained a clean, organized, and welcoming environment for guests
  • Set the tone for positive customer interactions and team performance

Retail Sales Associate

Cracker Barrel
Lithia Springs
09.2019 - 08.2021
  • Delivered excellent customer service in a busy retail and hospitality environment
  • Assisted customers with purchases and product recommendations
  • Maintained store presentation and merchandising displays
  • Operated POS systems and handled transactions efficiently

Team Member/Cashier

Smoothie King
Douglasville
06.2018 - 08.2019
  • Greeted customers and created a friendly, welcoming environment
  • Prepared orders quickly while maintaining quality and accuracy
  • Handled cash and card transactions
  • Worked efficiently during high-traffic hours

Education

College in Diagnostic sonography medicine -

Georgia Northwestern Technical College
Rome, GA
08.2025 - 03.2026

Bachelor of Science - Kinesiology

Jacksonville State University
Jacksonville, AL

High school or equivalent -

Chapel Hill High School
Douglasville, GA

Skills

  • Guest Experience & Customer Engagement
  • Fast-Paced Multitasking
  • Cash Handling & POS Systems
  • Upselling & Product Knowledge
  • Conflict Resolution
  • Team Leadership & Training
  • Cleanliness & Presentation
  • Strong Communication & Social Energy

Objective

I’m a very outgoing and personable individual who enjoys working in social, fast-paced environments. I bring strong customer service skills, the ability to multitask, and a natural ability to connect with people. I’m eager to learn quickly and create a great experience for every guest. I bring strong customer service experience, leadership skills, and a very outgoing personality that fits perfectly in a lounge environment. I’m great at connecting with people, staying organized during busy shifts, and creating a fun, welcoming atmosphere. I’m also a fast learner and excited to grow in a hookah lounge setting

Timeline

College in Diagnostic sonography medicine -

Georgia Northwestern Technical College
08.2025 - 03.2026

Full Time Merchandiser

Frito-Lay
06.2023 - Current

Fulfillment Specialist

Sam's Club
08.2022 - 06.2023

Shift Leader/Manager

Chicken Salad Chick
08.2021 - 05.2022

Retail Sales Associate

Cracker Barrel
09.2019 - 08.2021

Team Member/Cashier

Smoothie King
06.2018 - 08.2019

Bachelor of Science - Kinesiology

Jacksonville State University

High school or equivalent -

Chapel Hill High School
Kali Morrow