Kamoya Richards
Atlanta
Summary
Professional Claim Adjuster, experienced in customer service and working with others seeking position to further my knowledge and abilities, willing to relocate for storms.
Professional with focus on claims evaluation and resolution. Adept at analyzing complex information, negotiating settlements, and ensuring compliance with regulations. Known for strong teamwork and adaptability, driving results in fast-paced environments. Skilled in customer communication, conflict resolution, and decision-making.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Claims Adjuster/PIP
Progressive
07.2024 - 05.2025
- Handle payments and process of claim from start to finish with claim ownership for CAT Property
Claim Adjuster
Progressive
05.2022 - 11.2023
- Wrote estimates for auto accidents, claims ownership of auto claim for CAT and Daily Claims
Claim Adjuster
UPC
08.2021 - 02.2022
- Handle payments and process of claim from start to finish with claim ownership for CAT Property
Claim Adjuster, Home Depot Liability/PIP
Home Depot
05.2021 - 08.2021
- Handle payments and process of claim from start to finish with claim ownership for Home Depot Liability claims
Claim Adjuster Property/catastrophe/supplements/PIP
State Farm Insurance Companies
10.2016 - 05.2021
- Hurricane’s and Tropical Storms : Matthew, Harvey, Irma, Jose, Philippe, Isaac and Michael.
- Responsible for negotiating settlement of valuation disputes with attorneys, contractors, insureds and public adjusters.
- Examine estimates from field inspections, contractors, and other records to determine insurance coverage.
- Extensive field and desk adjuster experience. Claim handling experience includes all perils for residential.
- Quality Assurance reviewer and re-inspector for claim file accuracy of data, clarity, and thoroughness, to ensure the expression of a definitive scope of damage while adhering to carrier guidelines within Fair Claims Settlement.
- Make accurate coverage determinations on assigned lines of coverage based on review of applicable coverage document, endorsements, and related information.
- Coordinate claims settlement involving all parties for non-litigated and litigated claims within authorized authority, in compliance with Claims Standards and Procedures.
Data Entry
Healthport
10.2015 - 10.2016
- Complete and analyze health charts for hospitals, insurance companies, and patients.
Agent/social media specialist/assistant
American Family Insurance
08.2015 - 10.2015
- Content management for social media, provide new customers with explanations of insurance plans, enroll new customers, and provide ongoing support for customers with insurance plans.
- Assist manager in handling accounts and other issues with insurance.
Personal Assistant
07.2014 - 08.2015
- Run personal errands for owner.
- Schedule meetings and keep track of accounts and deadlines for company.
Education
Business -
University of west ga
08.2014
Diploma - undefined
Newton highschool
05.2012
Skills
- Microsoft
- Xactimate
- Guidewire
- Xactanalysis
- ECS
- EX Claims
- Critical thinking
- Claims investigation
- Active listening
- Highly motivated
- Claims processing
- Casualty and property loss
Certification
- GA
- FL
- LA
- NC
- SC
- TX
- CT Property and Casualty Insurance
Timeline
Claims Adjuster/PIP
Progressive
07.2024 - 05.2025
Claim Adjuster
Progressive
05.2022 - 11.2023
Claim Adjuster
UPC
08.2021 - 02.2022
Claim Adjuster, Home Depot Liability/PIP
Home Depot
05.2021 - 08.2021
Claim Adjuster Property/catastrophe/supplements/PIP
State Farm Insurance Companies
10.2016 - 05.2021
Data Entry
Healthport
10.2015 - 10.2016
Agent/social media specialist/assistant
American Family Insurance
08.2015 - 10.2015
Personal Assistant
07.2014 - 08.2015
Diploma - undefined
Newton highschool
Business -
University of west ga
Personal Information
- Title: Professional Claim Adjuster
- Availability: Willing to relocate for storms
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