Kamryn Smith
Warner Robins
Summary
Versatile professional with years of experience in client relations, marketing, and operational management, seeking to transition into a new industry. Skilled in building and maintaining strong customer relationships, coordinating complex projects, and streamlining processes to improve efficiency and achieve business goals. Experienced in managing multiple priorities, adapting to fast-paced environments, and collaborating with cross-functional teams. Known for problem-solving, attention to detail, and a strong work ethic, with a customer-focused approach. Eager to leverage transferable skills to contribute to organizational success and deliver impactful results in a new industry.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lease Up Leasing Agent
Sharp Management Corporation
07.2024 - Current
- Marketed and leased apartments by generating leads, conducting property tours, and preparing lease documentation
- Assisted residents with move ins, renewals, and responded to service requests to ensure excellent customer service
- Maintained accurate records of traffic and resident activities, completed weekly leasing reports and provide clerical support
- Organized resident activities and upheld resident satisfaction by promptly addressing concerns and promoting a positive living experience
Lease Up Leasing Agent
Capstone Communities
01.2023 - 12.2023
- Delivered outstanding customer service by prospects with detailed brochures, information, and guided tours of available units and community amenities
- Adhered strictly to Fair Housing Standards in all interactions with prospects and residents
- Maintained effective communication with prospects and residents using software programs such as Entrata and TextUs
- Generated and processed lease paperwork for new residents, collected initial payments, provided detailed move-in packages, and facilitated a seamless move-in experience
- Supported lead generation and marketing efforts to drive sales and secure occupancy, successfully leasing 94% of the community within 8 months
Leasing Professional
Allegiant-Carter Management
10.2022 - 01.2023
- Delivered exceptional service to all residents, prospects, and visitors, fostering a welcoming and supportive community atmosphere
- Adhered strictly to Fair Housing Standards in all interactions with prospects and residents, ensuring compliance and promoting equal opportunity
- Efficiently coordinated the application review process, including thorough credit and income verifications for prospective residents
- Completed comprehensive lease packets and files for each resident, ensuring all leases, addendums, and necessary documentation were accurately prepared and organized
- Conducted thorough final inspections and walkthroughs of leased apartments prior to move-in, ensuring optimal condition and resident satisfaction
Sales Advisor
H&M
06.2019 - 09.2022
- Delivered outstanding customer service in alignment with H&M standards on the selling floor, in fitting rooms, and at the cash register, ensuring a positive shopping experience
- Actively managed garments by processing, stocking, replenishing, folding, hanging, displaying, and merchandising according to H&M guidelines to maximize sales opportunities
- Efficiently unloaded delivery trucks, received, opened, unpacked merchandise, and labeled items with security tags, maintaining inventory accuracy
- Collaborated effectively with team members to maintain a clean and well-organized selling floor, cash register area, fitting rooms, and stockroom, adhering to H&M's store standards
Fashion Social Media Intern
The Joy of Styling
08.2020 - 01.2021
- Developed and curated engaging content for social media platforms, including Instagram, Facebook, LinkedIn, and Twitter, to enhance brand visibility
- Boosted follower count across all social media accounts by actively engaging with potential customers and building a strong online presence
- Conducted regular brainstorming sessions with the team to generate content ideas, and created both short-term and long-term editorial, marketing, and blogging calendars
- Scheduled and posted daily content using social media management tools, ensuring consistent and timely updates
- Stayed informed on current fashion trends and industry news to create relevant posts about company events, award show outfits, and fashion week highlights
Education
Bachelor of Arts - Fashion Merchandising, Communication
Marymount University
05.2021
Skills
- Resident Relations and Leasing Management
- Marketing/Advertising
- Customer Service and Conflict Resolution
- Strong Verbal and Written Communication
- Administrative Support
- Social Media Management
- Problem-Solving
Certification
- Licensed Real Estate Agent - January 2024
Timeline
Lease Up Leasing Agent
Sharp Management Corporation
07.2024 - Current
Lease Up Leasing Agent
Capstone Communities
01.2023 - 12.2023
Leasing Professional
Allegiant-Carter Management
10.2022 - 01.2023
Fashion Social Media Intern
The Joy of Styling
08.2020 - 01.2021
Sales Advisor
H&M
06.2019 - 09.2022
Bachelor of Arts - Fashion Merchandising, Communication
Marymount University
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