Kanasha Roberts

• Collaborated with multidisciplinary teams to optimize patient outcomes through comprehensive care plans.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Escorted patients to designated exam rooms to ensure timely appointments., fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.
• Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
• Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
• Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
• Facilitated patient education on treatment plans and medications, improving understanding and compliance.
• Completed EKGs and other tests based on patient presentation in the office.
• Collected and documented patient medical information such as blood pressure and weight.
• Prepared lab specimens for diagnostic evaluation.
• Oriented and trained new staff on proper procedures and policies.
• Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
• Measured patient pulse oximetry.
• Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
• Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
• Taught patients about medications, procedures, and care plan instructions.
• Assisted physicians with minor surgeries, including preparing the operating room and sterilizing instruments.
• Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
• Obtained client medical history, medication information, symptoms, and allergies.

• Streamlined office operations by implementing effective patient intake procedures.
• Collaborated with multidisciplinary teams to optimize patient outcomes through comprehensive care plans.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Led training sessions for new staff on best practices and office protocols.
• Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
• Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
• Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
• Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
• Supported patient well-being, by providing empathetic care and addressing concerns with sensitivity.
• Taught patients about medications, procedures, and care plan instructions.
• Managed workload/prior authorizations and responding to a minimum of up to 50 calls daily

• Administered patient care, including vital signs monitoring and medication administration.
• Assisted physicians with examinations and procedures, enhancing workflow efficiency.
• Educated patients on treatment plans and preventive care measures for improved compliance.
• Coordinated patient scheduling and managed electronic health records to ensure accuracy.
• Evaluated processes to identify areas for improvement and enhance overall patient satisfaction.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
• Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
• Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
• Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
• Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
• Managed approximately 30 incoming calls, emails and faxes per day from patients.

Assisted healthcare providers with patient examinations and treatment procedures.

• Maintained accurate patient records using electronic health record (EHR) systems.
• Administered medications and vaccinations under supervision, ensuring compliance with protocols.
• Supported inventory management by tracking medical supplies and placing orders as needed.
• Implemented infection control practices, contributing to a safe clinical environment for patients and staff.
• Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
• Obtained client medical history, medication information, symptoms, and allergies.
• Improved patient outcomes by accurately recording vital signs and communicating findings to the medical team.
• Safeguarded confidential patient information through strict adherence to HIPAA regulations in all communications and documentation processes.
• Collected histories, vitals, and current complaints via patient interviews.
• Over achieved minimum 100 hours of internship and exceeded expectations designed by program

• Facilitated small group activities to support individualized learning experiences for diverse learners.
• Implemented behavioral support strategies to promote positive interactions among students.
• Collaborated with teachers to develop instructional materials aligned with curriculum standards.
• Assisted educators in classroom management and lesson delivery to enhance student engagement.
• Monitored student progress and provided feedback to educators for tailored instruction adjustments.
• Trained new staff on classroom procedures and educational tools to ensure consistency in practices.
• Managed and taught 10 to 12 toddlers age group 3-4 in a two teacher classroom setting
• Participated in professional development opportunities to stay current on the latest teaching trends and methodologies, enhancing overall effectiveness as an educator.
• Assisted students with special needs in achieving academic success through individualized instruction and personalized support strategies.
• Supported classroom activities, tutoring, and reviewing work.