Kanisha Thompkins
Stockbridge
Summary
Dynamic Clinical Support Specialist with a proven track record at Bridgeway Hospice, excelling in patient care coordination and electronic health records management. Adept at data entry and skilled in interpersonal communication, I effectively enhance patient outcomes and streamline processes, ensuring compliance with healthcare regulations and improving operational efficiency.
Overview
12
12
years of professional experience
Work History
Clinical Support Specialist
Bridgeway Hospice
01.2021 - Current
- Analyzes and verifies detailed information on provider participation status
- Compiles reports detailing daily activities or patient outcomes for review by supervisors
- Proficiently operates various clinical systems, including electronic health records software and practice management systems
- Processes incoming requests from physicians for laboratory tests or diagnostic imaging studies
Administrative Assistant
Clayton County Board of Health Annex
01.2019 - 01.2021
- Processed medical records requests from outside providers according to facility, state and federal law
- Responsible for uploading physician progress notes, history and physicals into electronic medical records
- Reviewed charts and flagged incomplete or inaccurate information; inputting data into computer programs and filing systems
- Coordinated patient care with other healthcare and support professionals
Machine Operator
International Paper
01.2014 - 01.2019
- Maintained equipment in operating condition by performing preventive maintenance and repair
- Responsible for inspecting products at various checkpoints, driving quality
- Operated and adjusted machining equipment to drive part production
- Assisted in training new employees on proper use of equipment and safety procedures
Education
Associate of Science - Pre-nursing
GEORGIA MILITARY COLLEGE
Milledgeville, GA05-2026
Associate of Science - Medical Administrative Assistant
ULTIMATE MEDICAL ACADEMY
Clearwater, FL01.2020
Skills
- Patient scheduling and coordination
- Appointment scheduling
- Data entry
- Billing and collections management
- Medical research assistance
- Insurance verification and claims processing
- Medical terminology and coding knowledge
- Written communication
- Electronic health records
- Medical data entry
- Patient care coordination
- Clinical research support
- Interpersonal skills
- Organizational skills
- Time management
- Technical skills: electronic medical records
- Technical skills: MS Office Suite
- Technical skills: Type 45 WPM
Accomplishments
- Amazing communication skills in order to work together with coworkers and supervisors.
- Regulatory compliance to ensure the accordance of the operations with the company's rules and policies.
- Demonstrating excellent interpersonal skills to coach and mentor peers in the execution of their daily work.
- Outstanding analytical approach to assess and evaluate the root cause of the issues.
- Incredible time management skills in order to complete the assigned tasks within a limited time period.
- Great organizational skills to manage the paperwork, documents, and maintain the database.
- Excellent troubleshooting skill sets.
- Self-motivated and self-starter and adapt to a fast-paced environment.
- Possess effective leadership skills are necessary to direct and maximize contributions of others.
Timeline
Clinical Support Specialist
Bridgeway Hospice
01.2021 - Current
Administrative Assistant
Clayton County Board of Health Annex
01.2019 - 01.2021
Machine Operator
International Paper
01.2014 - 01.2019
Associate of Science - Pre-nursing
GEORGIA MILITARY COLLEGE
Associate of Science - Medical Administrative Assistant
ULTIMATE MEDICAL ACADEMY