Summary
Overview
Work History
Education
Skills
Timeline
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Kapreal Griffin

Valdosta

Summary

Dynamic restaurant owner with a proven track record at Dejavu Nightclub, excelling in menu development and staff supervision. Achieved significant sales growth through strategic marketing and optimized operations. Skilled in financial planning and fostering customer engagement, while maintaining compliance with health regulations and enhancing team performance.

Veteran Restaurant Owner with hands-on experience in all areas of restaurant operations. Excellent communication, organizational and conflict resolution skills. Proven history of raising profits through maximized productivity and customer satisfaction.

Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.

Overview

26
26
years of professional experience

Work History

Restaurant Owner

Dejavu Nightclub
01.2011 - Current
  • Managed payroll, daily deposits, and cost controls.
  • Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
  • Set employee schedules, delegated work, and monitored food quality and service performance.
  • Maintained positive relationships with local community and government officials.
  • Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
  • Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
  • Effectively managed payroll responsibilities while adhering to budgetary constraints, promoting cost-effective staffing practices across all shifts.
  • Recruited, hired, and trained talented staff to fill vacancies.
  • Supervised daily activities of restaurant and 50 employees.
  • Streamlined back-of-house processes for improved kitchen efficiency, resulting in faster order preparation times without compromising quality standards.
  • Mentored and developed staff members, fostering an environment that promoted professional growth within the team.
  • Established strong vendor relationships for the consistent sourcing of fresh ingredients at competitive prices.
  • Cultivated a positive dining atmosphere by maintaining a clean and inviting establishment.
  • Led restructuring of restaurant menu and interior design, resulting in increased customer satisfaction and profits.
  • Planned and executed strategies to increase customer loyalty and retention.
  • Implemented effective inventory management systems to minimize waste and control food costs.
  • Managed financial operations for streamlined efficiency, reducing overall expenses and maximizing profits.
  • Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
  • Developed and implemented comprehensive business plan to maximise restaurant success.
  • Launched successful promotional campaigns to boost visibility in the local community, increasing brand awareness among potential customers.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.

Forklift Operator

TM Polyfilm
12.2009 - 07.2013
  • Collaborated with team members to complete tasks quickly and increase overall productivity.
  • Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
  • Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
  • Minimized product damage through careful maneuvering and transporting of fragile items.
  • Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
  • Moved levers or controls to operate forklifts, lifting beams with swivel-hooks and hoists to transport and load materials.
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.

Shipping Forklift Operator

Lowes Distribution Center
05.2005 - 10.2008
  • Adhered to company policies and procedures related to inventory management, shipping protocols, and workplace safety.
  • Coordinated with other operators during peak periods, ensuring smooth workflow even under increased workload pressure.
  • Managed incoming shipments by verifying the accuracy of documentation against physical items received.
  • Collaborated with team members to meet daily production goals and maintain high levels of productivity.
  • Exhibited strong problem-solving skills when encountering challenges related to inventory discrepancies or damaged products.
  • Contributed to reducing workplace accidents through strict adherence to safety protocols while operating forklift equipment.
  • Completed daily equipment checks, ensuring optimal performance of forklifts and minimizing downtime due to maintenance issues.
  • Loaded and unloaded trucks efficiently, preventing damage to products during transportation.
  • Unloaded and stacked materials by raising and lowering lifting devices.

Loading/Finishing Operator Forklift Operator

Bathcraft
01.2000 - 05.2005
  • Collaborated with team members to meet production deadlines.
  • Streamlined workflow by maintaining and adjusting equipment for optimal performance.
  • Supported continuous improvement initiatives through proactive identification of process inefficiencies and recommending solutions.
  • Utilized computer systems efficiently for accurate data entry related to work orders, inventory management, and production tracking.
  • Managed inventory levels efficiently, preventing stockouts and minimizing excess material storage costs.
  • Performed general equipment maintenance and repair to minimize downtime.
  • Prepared reports and technical documentation of day-to-day production processes.
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.

Education

Valdosta High School
Valdosta, GA

Skills

  • Menu development
  • Staff supervision
  • Business planning
  • Customer engagement
  • Inventory management
  • Staff management
  • Small business operations
  • Vendor relations
  • Food presentation
  • Cost control
  • Financial planning
  • Employee scheduling
  • Delivery scheduling
  • Online ordering management
  • Waste reduction
  • Health code compliance
  • POS system operation
  • Building maintenance
  • Operations management
  • Labor cost controls
  • Performance improvement
  • Sales proficiency
  • Sales expertise
  • Marketing strategy implementation
  • Budget monitoring
  • Building upkeep
  • Customer service
  • Team leadership
  • Menu pricing and writing
  • Safe food handling
  • Problem-solving
  • Recipes and menu planning
  • Money handling

Timeline

Restaurant Owner

Dejavu Nightclub
01.2011 - Current

Forklift Operator

TM Polyfilm
12.2009 - 07.2013

Shipping Forklift Operator

Lowes Distribution Center
05.2005 - 10.2008

Loading/Finishing Operator Forklift Operator

Bathcraft
01.2000 - 05.2005

Valdosta High School

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Kapreal Griffin