Kara Mathis
Iron City,Georgia
Summary
Dynamic Senior Hospice Liaison with extensive experience at Georgia Hospice Care, excelling in relationship building and achieving sales goals. Proven track record in market analysis and strategic outreach, leveraging Salesforce for data-driven decisions. Adept at fostering collaborative environments and driving team success through effective communication and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Senior Hospice Liaison
Georgia Hospice Care (Agape Care Group)
05.2023 - Current
- Coordinate patient referrals
- Establish and cultivate relationships with physicians, hospitals, skilled nursing facilities, personal care homes and communities
- Implement sales strategies, conduct presentations, educate referral services on our hospice services
- Monitor referral activity, track sources, report strategies and outcomes to leadership
- Perform market research, analyze trends, identify growth opportunities (Trella Health)
- Achieve individual and team sales goals (average monthly admits of 19 on monthly budget of 16)
- Maintain accurate documentation of sales activities including call logs, presentations, follow-up notes, etc.
Division Manager
Encompass Hospice
10.2019 - 03.2020
- Recruit, hire, provide on-boarding and training of 4 Area Managers
- Develop Area Managers to perform at highest potential to achieve established sales goals
- Complete on-going and annual performance evaluations
- Maintain all compensation and bonus plans
- Review and approve timesheets, mileage, and expense reports
- Track monthly and quarterly expense budgets
- Assign Area Managers appropriate sales territory
- Monitor activity and productivity of each Area Manager
- Set admission and referral goals
- Work with Area Managers to develop customized sales and marketing plans for assigned territories
- Develop and improve marketing strategies to increase market share
- Review and analyze admission and non-admission data and trends on weekly, monthly, and quarterly basis
Senior Account Executive
Kindred Hospice
05.2009 - 10.2019
- Coordinate patient referrals
- Establish and cultivate relationships with physicians, hospitals, skilled nursing facilities, personal care homes and communities
- Implement sales strategies, conduct presentations, educate referral services on our hospice services
- Monitor referral activity, track sources, report strategies and outcomes to leadership
- Perform market research, analyze trends, identify growth opportunities (Trella Health)
- Achieve individual and team sales goals (average monthly admits of 19 on monthly budget of 16)
- Maintain accurate documentation of sales activities including call logs, presentations, follow-up notes, etc.
Education
MBA - Healthcare Administration
Louisiana State University
Shreveport, LA12.2018
BBA - Dual Majors in Marketing And Management
Florida Atlantic University
Boca Raton, FL08.2007
Skills
- Team Collaboration
- Influencing skills
- Extensive hospice sales experience
- Goal setting
- Verbal and written communication
- Collaborative relationships
- Issue resolution
- Proficient in RSL, Salesforce, Trella
- Community outreach
- Problem-solving
- Multitasking Abilities
- Relationship building
Timeline
Senior Hospice Liaison
Georgia Hospice Care (Agape Care Group)
05.2023 - Current
Division Manager
Encompass Hospice
10.2019 - 03.2020
Senior Account Executive
Kindred Hospice
05.2009 - 10.2019
MBA - Healthcare Administration
Louisiana State University
BBA - Dual Majors in Marketing And Management
Florida Atlantic University
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