General Manager leading retail operations, sales floor execution, and team development across high-volume golf specialty stores. Drives 3–5 monthly sales goals and outreach targets, inventory control, loss prevention, and visual merchandising while coaching employees, onboarding store managers, and strengthening customer and community relationships. Supports cross-store operations and new ship-from-store rollout to keep service standards and daily performance on target.
Overview
2
2
Languages
17
17
years of professional experience
Work History
General Manager
PXG Paramus/ PXG Atlanta
08.2022 - Current
Engaged customers on sales floor, enhancing overall service experience.
Hired, trained and developed employees for various positions throughout the store.
Hosted onboarding for new store managers.
Developed successful business and community relations through effective customer service skills.
Cultivated business and community relations through strong customer service skills.
Managed daily store operations, ensuring effective loss prevention and optimal inventory levels.
Maintained high visual standards while ensuring awareness of store promotions and advertisements.
August 2022 - present
General Store Manager
Golf Galaxy
Paramus, East Hanover, Woodbridge
08.2015 - 08.2022
District apparel advisor
August 2015 – August 2022
Oversaw daily store operations, ensuring optimal customer service and efficient workflow.
Trained and mentored staff on product knowledge and sales techniques to enhance performance.