Karen Ackerman
Macon
Summary
Proven track record in office administration and customer service, exemplified during tenure at Rocky Top Auto Sales. Expert in handling sensitive information and streamlining appointment scheduling processes. Demonstrated ability to enhance client satisfaction through effective communication and organizational skills. Achieved a significant increase in client follow-up efficiency.
Overview
23
23
years of professional experience
Work History
Secretary
Rocky Top Auto Sales
01.2010 - 05.2018
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
Hairstylist
Madwhacker
04.1995 - 06.2008
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
Education
GED - General Studies
Central Georgia Technical College
Macon, GA04.1995
Skills
- Customer service
- Verbal and written communication
- Office administration
- Organization
- Appointment scheduling
Timeline
Secretary
Rocky Top Auto Sales
01.2010 - 05.2018
Hairstylist
Madwhacker
04.1995 - 06.2008
GED - General Studies
Central Georgia Technical College
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