Karen Coffey
McDonough
Summary
Experienced human resource management professional with a strong background in the public sector. Skilled in leading and managing a small HR team, leveraging expertise as the agency's Benefits Coordinator. Demonstrated success in implementing and overseeing comprehensive employee benefits programs. Adept at developing and maintaining positive relationships with employees, stakeholders, and external vendors.
Overview
20
20
years of professional experience
Work History
Human Resource Specialist, Supervisor
Georgia Bureau of Investigation
03.2014 - Current
- Supervises transactions and benefits staff.
- Manages FMLA, WC, and ADAA.
- Staff on-boarding, off-boarding
- Conducts new employee orientation, and presents various trainings in areas of expertise to GBI staff.
- Manages the administration of leave, and payroll transactions.
- Procurement representative for HR, including managing a State of GA P-Card, reconciling monthly invoices and creating requisitions in the procurement system.
- Benefit administration including, State Health Benefit Plan, Flexible Benefit Program, Worker’s Compensation, Employee’s Retirement System and other wellness benefits for staff.
- Reviews health and flexible benefit reports and takes appropriate actions to ensure necessary premium recoupment or refunds are processed.
Personnel Technician 2
Ga Department of Driver Services
03.2012 - 03.2014
- Responsibilities include, processing Family and Medical Leave, ADA requests and inquiries, on-boarding new employees, conducting New Employee Orientation twice per month, verifications of employment, leave administration using KRONOS, transaction entry using PeopleSoft HCM, Payroll Processing, Benefit Administration to all DDS staff, Including Health Insurance, Flexible Benefit Program, Worker’s Compensation, Employee’s Retirement System programs, and other wellness benefits for staff
- Created monthly reporting for executive meetings addressing turnover and retention processes
Personnel Technician 2
Ga Dept of Family and Children Services
03.2005 - 03.2012
- Responsibilities include, processing Family and Medical Leave, on-boarding new employees, conducting New Employee Orientation twice per month, verifications of employment, transaction entry using PeopleSoft HCM, Payroll Processing, Benefit Administration to all DFCS staff, Including Health Insurance, Flexible Benefit Program, Worker’s Compensation, Employee’s Retirement System programs
- Maintaining personnel files for all staff
- Recruitment
Education
Diploma -
Henry County High School
01.1995
Skills
- HR policies and procedures
- Customer service
- Attention to detail
- Onboarding and offboarding
- Training development
- Employee relations
- Microsoft Office Suite
- Process improvement
- Benefits administration
- Remote conferencing and communication
- Presentation preparation
- Verbal and written communication
- Coaching and mentoring
- Multitasking
- HRIS applications proficient
Timeline
Human Resource Specialist, Supervisor
Georgia Bureau of Investigation
03.2014 - Current
Personnel Technician 2
Ga Department of Driver Services
03.2012 - 03.2014
Personnel Technician 2
Ga Dept of Family and Children Services
03.2005 - 03.2012
Diploma -
Henry County High School
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