Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Carlos Guerrero

Duluth

Summary

Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.

Sales management professional with strong track record of driving revenue growth and operational excellence. Proven ability to lead teams, foster collaboration, and adapt to evolving business needs. Skilled in strategic planning, customer relationship management, and performance analysis. Recognized for delivering consistent results and maintaining high standards.

Overview

16
16
years of professional experience

Work History

Sales General Manager

Auto Gallery Inc
02.2019 - Current
  • Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
  • Created and finalized quotes to complete deals between company, vendors and customers.
  • Developed and implemented new sales strategies to update product lines.
  • Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
  • Oversaw management and implementation of new revenue strategies, sales initiatives and customer engagement tactics to increase market share.
  • Tracked monthly sales to generate reports for business development planning.
  • Partnered with marketing team to align sales strategy with brand messaging across communication channels.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
  • Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.

Sales Executive

Honda
05.2017 - 03.2019
  • Retained clients and obtained referrals by promptly resolving customer complaints, providing value and promoting quality.
  • Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
  • Tracked and analyzed weekly sales reports, implemented corrective action plans and streamlined sales operations.
  • Used cold calling and networking to sell products and services.
  • Cultivated strong professional relationships with industry partners, creating focused campaigns to drive long-term business development.
  • Resolved product issues with manufacturers to maintain relationships with key producers and deliver quality products to customers.
  • Hunted new business on continuous basis to generate sales and boost pipeline.
  • Created forecasts of opportunities and documented follow-up communications in database.
  • Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Listened to customers to understand needs and refer to optimal services.
  • Continuously met sales goals via strategic prospecting.
  • Helped customers to determine reasonable budget for products and services, highlighting utility of products and convenience and economy of use.
  • Collaborated with other sales team members to share selling strategies and gain new insights.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Trained and supported new sales representatives.
  • Generated sales across complete sales cycle process from prospecting through contract negotiations and closings.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.

Sales Consultant

Parkway Toyota
02.2010 - 05.2016
  • Listened to customers to understand needs and refer to optimal services.
  • Greeted incoming customers and provided expert sales and service to drive revenue.
  • Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
  • Maintained productive relationships with existing customers through exceptional follow-up after sales.
  • Prepared and processed contracts and order forms for new and existing customers.
  • Landed new customer accounts through consistent combination of perseverance, dedicated cold calling and exceptional service.
  • Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
  • Cultivated long-term relationships with clients to accurately quote prices and terms that achieved customer objectives.
  • Oversaw management and implementation of new revenue strategies, sales initiatives and customer engagement tactics to increase market share.
  • Expanded network by attending industry events, identifying and pursuing leads and establishing rapport with new clients.
  • Improved profitability, developing pipeline of multiple distribution channels and sales strategies.
  • Answered incoming telephone calls to provide store, products and services information.
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Education

Associate of Science - Automotive Mechanics

Lincoln Technical Institute - Mahwah
Mahwah, NJ
06.2015

Skills

  • Sales tracking
  • Persuasive negotiations
  • Budgeting and P&L
  • Product and service management
  • Energetic
  • Sales presentations
  • Bilingual in Spanish & English
  • Consultative sales
  • Service-driven sales
  • Sales strategy development
  • Client acquisition
  • Staff development
  • CRM proficiency
  • Sales pipeline management

Accomplishments

  • Achieved CDK Training through effectively helping with Enforcing follow up.

Languages

English
Full Professional

Timeline

Sales General Manager

Auto Gallery Inc
02.2019 - Current

Sales Executive

Honda
05.2017 - 03.2019

Sales Consultant

Parkway Toyota
02.2010 - 05.2016

Associate of Science - Automotive Mechanics

Lincoln Technical Institute - Mahwah

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Carlos Guerrero