Karen Martinez
Douglas
Summary
Dedicated professional with experience in reception and kitchen environments. Proven ability to manage multiple tasks while ensuring exceptional customer service and maintaining a positive atmosphere. Committed to enhancing workflow and team collaboration.
Overview
3
3
years of professional experience
Work History
Patient Relations Coordinator
Ear Nose and Throat Clinic of Coffee County
07.2025 - Current
- Greeted patients and visitors, ensuring a welcoming environment.
- Managed appointment scheduling using electronic health record systems.
- Assisted with patient check-in and check-out procedures efficiently.
- Handled phone inquiries, directing calls to appropriate staff members.
- Supported administrative tasks, including filing and document management.
- Maintained organized reception area to enhance workflow and professionalism.
- Confirmed appointments, communicated with clients, and updated client records.
- Collected patient information and verified insurance details accurately.
- Answered phone promptly and directed incoming calls to correct offices.
Prep Cook
Danny's Pizza
05.2023 - 07.2025
- Operated kitchen equipment safely, adhering to food safety regulations and protocols.
- Assisted in inventory management, tracking supplies to minimize waste and shortages.
- Maintained cleanliness of workstations, promoting a safe and organized kitchen environment.
- Trained new staff on food preparation techniques and kitchen safety practices.
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
Education
High School Diploma -
Coffee High School
Douglas GA 05-2025
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Customer/Client relations
- Appointment scheduling
- Data inputting
- Attention to detail
- Cleaning and organization
- Customer service
- Teamwork and collaboration
- Efficient multitasking
- Quick-learning
Languages
English
Spanish
Timeline
Patient Relations Coordinator
Ear Nose and Throat Clinic of Coffee County
07.2025 - Current
Prep Cook
Danny's Pizza
05.2023 - 07.2025
High School Diploma -
Coffee High School