Karen Onorato
Atlanta
Summary
Professional and knowledgeable learning and development specialist with over 20 years of experience in multifamily housing and software training. Skilled in leading engaging webinars and in-person sessions tailored to learners needs. Recognized for strong communication, collaboration, and a passion for creating impactful training programs.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Learning and Development Specialist
Steadfast/Star/Independence Realty Trust
08.2018 - Current
- Developed and facilitated Entrata software training company-wide.
- Design interactive virtual workshops that foster collaboration and active participation among team members for better knowledge retention.
- Assisted in the development and facilitation of virtual and in-person leadership training based on Gallup CliftonStrenghts'
- Align training programs with organizational goals, ensuring that learning initiatives directly supported company business objectives.
- Collaborate with various departments to identify skill gaps and create customized trainings to address them.
- Customize training materials for different learning styles, enhancing comprehension and application of training concepts.
- Develop e-learning courses and quick reference guides using Canva, Camtasia, and Articulate Rise 360 for a variety of content.
- Facilitate virtual, in-person and blended learning sessions.
Training Specialist
Camden Property Trust
01.2005 - 08.2018
- Facilitated the implementation and ongoing training of OneSIte Leasing and Rents company-wide.
- Developed and delivered training and support programs for on-site personnel across four states and seven cities.
- Acted as a liaison between regional leadership and the corporate office to identify and analyze market-specific training needs and operational challenges.
- Facilitated leadership development courses at the annual management conference, supporting professional growth and organizational alignment.
- Supported the successful implementation of a company-wide Learning Management System (LMS).
- Designed and facilitated a biannual Mentor Training Program to strengthen internal coaching and peer support.
- Created and introduced targeted workshops targeted workshops, team rallies, and "Training on Demand" (TOD) sessions to address specific operational and performance needs.
- Actively participated in Camden Cares initiatives, representing the company at local charity events and community fundraisers.
Regional Trainer
Alliance Residential Management
03.1999 - 10.2004
- Designed and facilitated training programs on leasing strategies, telephone techniques, customer service, workplace respect, leadership development, and pricing strategies.
- Participated in the company-wide training and implementation of JD Edwards Purchasing and OneSite Leasing and rents.
- Contributed to the creation and rollout of a comprehensive new hire orientation program to support onboarding and employee engagement.
- Developed and delivered web-based training using Webex, enhancing accessibility and knowledge retention across geographically dispersed teams.
- Created user-friendly quick reference guides and visual job aids to support employees in using JD Edwards and OneSite.
- Facilitated regional training events, resulting in improved team performance and collaboration across departments.
Education
Bachelor of Science - Business Administration And Hospitality
Johnson And Wales University
Providence, RI05-1987
Skills
- Change management practices
- E-learning course development
- Effective facilitation methods
- Professional growth facilitation
- Mentor
- Cultural Ambassador
- Employee Development
- Proficient in OneSite
Certification
Dale Carnegie: High Impact Presentations
Timeline
Learning and Development Specialist
Steadfast/Star/Independence Realty Trust
08.2018 - Current
Training Specialist
Camden Property Trust
01.2005 - 08.2018
Regional Trainer
Alliance Residential Management
03.1999 - 10.2004
Bachelor of Science - Business Administration And Hospitality
Johnson And Wales University
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