Karina Pacheco
Stone Mountain
Summary
My name is Karina Pacheco. I was born in Mexico and have lived in Georgia since I was four years old. I have worked very hard to get to where I am today in the medical field. I am a dedicated and hardworking person who enjoys multitasking and continuously learning new things.
One of my biggest goals is to gain experience in as many medical specialties as possible so I can expand my knowledge and skills. I take pride in my strong work ethic and my commitment to personal and professional growth.
As I move forward in my career, I am excited for the opportunities ahead and look forward to learning new skills and gaining valuable experience that will help me continue growing in the medical field
Overview
11
11
years of professional experience
4046
4046
years of post-secondary education
1
1
Certification
Work History
Billing Assistant
AdvancedBCG
Atlanta
10.2025 - Current
- Utilized coding software to streamline claim submissions and processing.
- Resolved billing discrepancies by investigating patient accounts and communication.
- Processed insurance claims, following up on denials for timely resolution.
- Researched denied claims to determine the cause of denial and corrected errors as needed.
- Submitted claims electronically to insurance companies in accordance with regulations.
- Assigned appropriate codes using ICD-10-CM for diagnosis, CPT for procedures, HCPCS for supplies and modifiers as required by payers.
- Updated patient demographics information within practice management system.
- Adhered to HIPAA regulations when handling confidential patient information.
Medical Assistant Lead
Village Podiatry Centers
Atlanta
12.2022 - 10.2024
- Set up patient rooms
- Autoclave supplies
- Do supply inventory
- Make supply orders
- Make appointments
- Schedule surgeries
- Worked with athena network
- Confirm patient appointments
- Submit prior-authorizations
- Clean the rooms
- Submit order groups
- Charting/ intake
- Vitals
- Assisted podiatrists with patient examinations and treatment procedures.
- Managed patient scheduling and coordinated appointments effectively.
- Maintained accurate medical records and documentation for patient visits.
- Prepared examination rooms and ensured cleanliness of instruments and supplies.
- Educated patients on post-treatment care and preventive foot health practices.
- Assisted radiologists in preparing patients for X-ray examinations.
Office Manager
ANWAN Wellness Medical Center
Tucker
01.2021 - 12.2022
- Billing
- Inventory
- Athena Health Net
- Inbox
- Medical Assistant
- Front Office Assistant
- Money Management
- Hiring staff
- Bilingual (Spanish)
- Vitals
- Phlebotomy
- Patient care
- Answer phones
- VFC Certified
- Notary Certified
- CPR Certified
Front Desk Assistant
ANWAN Wellness Medical Center
Tucker
03.2019 - 08.2021
- Handled patient check-in and check outs, scheduling, and hospital or specialist referrals
- Assisted Medical Assistant by performing vitals, lab work, and preparing treatment and examination rooms for patients
- Performed administrative tasks such as updating and filing patient's medical records, filling out insurance forms, and handling bill and bookkeeping
- Verified patient information, new medications, and allergies
- Assisted with phone calls and messaged and documented all calls
Front Desk Clerk
Meredith Cleaners
Decatur
05.2015 - 11.2017
- Politely assisted customers in person and via telephone
- Operated POS system to itemize and complete customer orders
- Accurately documented, researched, and resolved customer service issues.
- Sorted and tagged laundry and dry cleaning by cleaning method and due date
Cashier
Meredith Cleaners
Stone Mountain
10.2016 - 03.2017
- Managed cash register and ensured cash accuracy
- Operated POS system and accurately entered orders
- Politely assisted customers in person and via phone
- Responsibly closed restaurant and ensured it was properly cleaned upon closing
Education
College Degree - Medical Assisting
Gwinnett College-Lilburn
Lilburn, GACollege Prep -
James Madison High School
Peachtree Corners, GASkills
- Bilingual: Fluent in English and Spanish
- Athena scheduling software knowledge
- Ability to multitask and work well under pressure
- Excellent communication skills
- Document Management
- Excellent customer service and communication skills for interacting with patients, staff, and the general public
- Microsoft Office Suite
- Outstanding knowledge in using a computer
- Scanner
- Printer
- Telephone
- Fax
- Copier
- EMR Systems
- Front Desk
- Order Entry
- Insurance Verification
- Medical Records
- Medical Scheduling
- Experience Administering Injections
- Patient Care
- Medical Office Experience
- Laboratory Experience
- Venipuncture
- Phlebotomy
- QuickBooks
- Guest Services
- Medical coding
- HIPAA compliance
- Team collaboration
Certification
- CPR/First Aid
- Notary Public
- Vaccine For Children
- Medical Assistant
Languages
Spanish, Fluent
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Billing Assistant
AdvancedBCG
10.2025 - Current
Medical Assistant Lead
Village Podiatry Centers
12.2022 - 10.2024
Office Manager
ANWAN Wellness Medical Center
01.2021 - 12.2022
Front Desk Assistant
ANWAN Wellness Medical Center
03.2019 - 08.2021
Cashier
Meredith Cleaners
10.2016 - 03.2017
Front Desk Clerk
Meredith Cleaners
05.2015 - 11.2017
College Degree - Medical Assisting
Gwinnett College-Lilburn
College Prep -
James Madison High School