Karisma Smith
Columbus,GA
Summary
Dynamic Certified Medical Assistant with experience at Crandall Chambers MD, skilled in patient care and clinical documentation. Proven ability to enhance patient experiences through compassionate service and efficient scheduling. Proficient in HIPAA compliance and vital sign monitoring, ensuring high-quality care and safety in a fast-paced environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Crandall Chambers MD
03.2024 - 04.2025
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed 57 patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
Front Desk Receptionist
Thomas Malone OBGYN
01.2021 - 04.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to HIPPA guidelines.
Retail Sales Associate
Pretty In Pink
02.2018 - 04.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Quality Assurance Engineer
Mando HL
06.2016 - 04.2018
- Supported successful product launches by conducting extensive pre-release testing and validation activities.
- Established effective communication channels between QA, development, and project management teams to foster a collaborative working environment focused on delivering high-quality products.
- Collaborated with developers and project managers to assess program capabilities, features and testing demands.
- Managed bug tracking systems, ensuring timely resolution of reported issues and maintaining clear communication with stakeholders.
Education
Medical Assistant Certificate of Completion
Frontline Healthcare Training
Columbus, GA04.2024
Phlebotomy Certificate of Completion
Step One Health Agency
Columbus, GA07.2020
High School Diploma -
William H. Spencer High School
Columbus05.2010
Skills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Patient care
- Clinical documentation
- Electronic health records
- Vital sign monitoring
- Sterilization techniques
- Wound care
- Patient documentation
- Attention to detail
- Basic life support
- Infection control
- Phlebotomy
- CPR
Certification
Phlebotomy Tech
Certified Medical Assistant
Timeline
Certified Medical Assistant
Crandall Chambers MD
03.2024 - 04.2025
Front Desk Receptionist
Thomas Malone OBGYN
01.2021 - 04.2024
Retail Sales Associate
Pretty In Pink
02.2018 - 04.2020
Quality Assurance Engineer
Mando HL
06.2016 - 04.2018
Medical Assistant Certificate of Completion
Frontline Healthcare Training
Phlebotomy Certificate of Completion
Step One Health Agency
High School Diploma -
William H. Spencer High School
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