Summary
Overview
Work History
Education
Skills
Timeline
Generic
Karla Bond

Karla Bond

Marietta

Summary

Detail-oriented professional with expertise in customer relations, route optimization and order accuracy. Proven ability to enhance customer satisfaction and effective communication skills.

Overview

37
37
years of professional experience

Work History

Customer Service/Food Delivery Driver

DoorDash
Marietta
10.2019 - Current
  • Delivered food promptly and accurately to customers' locations.
  • Communicated effectively with customers regarding order status and delays.
  • Collaborated with restaurants to ensure timely order pickups and deliveries.
  • Managed cash transactions and processed payments securely during deliveries.
  • Provided excellent customer service throughout the delivery process.

Customer Service/Package Delivery Driver

Amazon Flex
Marietta
05.2021 - 09.2025
  • Delivered packages efficiently across assigned routes using GPS navigation.
  • Communicated with dispatch about traffic delays and delivery issues promptly.
  • Verifying delivery addresses, obtaining signatures from customers, and providing direction to customers regarding package delivery.

Customer Service/ Front Desk Receptionist

Family and Neighborhood Services
Dearborn Heights
05.1989 - 03.1997
  • Greeted clients and visitors with professionalism and warmth.
  • Managed incoming calls and directed them to appropriate staff members.
  • Processed client intake forms and ensured accurate data entry into systems.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.

Education

Some College (No Degree) - Pre Law/ Telecommunications

Eastern Michigan University
Ypsilanti, MI

Some College (No Degree) - Pre Law/ Telecommunications

Wilberforce University
Wilberforce, OH

Skills

  • Order accuracy
  • Payment processing
  • GPS navigation
  • Customer service
  • Route optimization
  • Time management
  • Attention to detail

Timeline

Customer Service/Package Delivery Driver

Amazon Flex
05.2021 - 09.2025

Customer Service/Food Delivery Driver

DoorDash
10.2019 - Current

Customer Service/ Front Desk Receptionist

Family and Neighborhood Services
05.1989 - 03.1997

Some College (No Degree) - Pre Law/ Telecommunications

Eastern Michigan University

Some College (No Degree) - Pre Law/ Telecommunications

Wilberforce University
Karla Bond