Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Karla Coronado

Conyers

Summary

Technical engineering professional with extensive experience in developing and implementing technical solutions. Adept at working collaboratively in team environments to achieve project goals and adapt to evolving challenges. Known for strong analytical skills and results-driven approach that ensures reliable and effective outcomes.

Overview

9
9
years of professional experience

Work History

Technical Engineer

Enterprise Data Resources
06.2018 - Current
  • Streamlined the installation process with detailed operational procedures, minimizing downtime.
  • Developed training materials for new software tools, facilitating user adoption and reducing support requests.
  • Conducted thorough testing and validation of software updates, ensuring reliability and user satisfaction.
  • Improved system performance by conducting root cause analysis and implementing technical solutions.
  • Analyzed technical requirements for system upgrades to enhance overall functionality.
  • Performed scheduled service work, installations, testing and repairs.
  • Designed custom solutions tailored to client-specific requirements, exceeding expectations with creative problem-solving techniques.
  • Provided secondary training to personnel struggling with technological tools and systems.

Preschool Teacher

Destined For Greatness Academy
04.2017 - 01.2018
  • Organized hands-on learning experiences to encourage curiosity and exploration in young children.
  • Enhanced language skills with storytelling sessions and vocabulary-building games.
  • Implemented behavior management strategies to cultivate respect and cooperation among students.
  • Created a positive classroom atmosphere with routines and structure that promote security and confidence.
  • Encouraged creativity with art projects and music activities that stimulate imagination and self-expression.
  • Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
  • Developed weekly lesson plans and activities to engage children and promote learning.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
  • Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.

Retail Sales Associate

Academy Sports and Outdoors
01.2016 - 01.2018
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
  • Greeted customers and provided outstanding customer service.
  • Engaged with customers on sales floor, offering assistance and improving shopping experience.
  • Assisted in setting up promotional displays to attract customer attention and boost sales.
  • Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
  • Managed cash register, ensuring accurate transactions and safeguarding against losses.
  • Trained new employees in sales techniques and store procedures, improving team effectiveness.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Education

High School Diploma -

Shiloh High School
Snellville, GA

Skills

    -Effective conflict resolution skills

    -Active and engaging listening

    -Works well in collaborative settings

    -Adaptability

    -Creative

    -Proficiency in Microsoft Office (Word, Excel , PowerPoint)

    -Basic email management (eg,Gmail, Yahoo, Outlook)

    -Internet navigation and research skills

    -Basic data entry and typing skills

    -File organization (eg,creating folders, saving and retrieving files)

    -Quick learner in new software and tools

    -Troubleshooting minor technical issues

    -Using workwear specific software

    -Skilled in building positive customer relationships

Languages

Spanish
Native or Bilingual

Timeline

Technical Engineer

Enterprise Data Resources
06.2018 - Current

Preschool Teacher

Destined For Greatness Academy
04.2017 - 01.2018

Retail Sales Associate

Academy Sports and Outdoors
01.2016 - 01.2018

High School Diploma -

Shiloh High School

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Karla Coronado