Karla Martínez
Acworth
Overview
7
7
years of professional experience
Work History
Front Counter Worker
Sauls Dry Cleaner
Sandy Springs, GA
02.2025 - Current
- Processed customer transactions efficiently at front counter.
- Provided exceptional customer service, addressing inquiries and concerns promptly.
- Operated cash register and handled payment processing accurately.
- Maintained cleanliness and organization of front counter area to enhance customer experience.
- Communicated effectively with team members to streamline workflow during peak hours.
- Improved customer satisfaction by providing efficient and friendly service at the front counter.
Server
Totopos Mexican Restaurant
Dallas, GA
04.2024 - 04.2025
- Provided exceptional customer service in fast-paced dining environment.
- Assisted guests with menu selections and dietary restrictions.
- Processed orders efficiently using point-of-sale system.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Sales Associate
Metro by T-Mobile
Marietta, GA
03.2019 - 09.2021
- Assisted customers in selecting products, enhancing overall shopping experience.
- Processed transactions efficiently using point-of-sale systems.
- Maintained store organization and product displays, ensuring visual appeal.
- Collaborated with team members to meet daily sales targets consistently.
- Handled customer inquiries and resolved issues promptly, improving satisfaction.
- Built relationships with customers to encourage repeat business.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
High School Diploma -
North Cobb High School
Acworth, GA05-2022
Skills
- Cleanliness
- Excellent work ethic
- Quick learner
- Customer service
- Team player
- Efficient multitasking
- Effective communication
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Front Counter Worker
Sauls Dry Cleaner
02.2025 - Current
Server
Totopos Mexican Restaurant
04.2024 - 04.2025
Sales Associate
Metro by T-Mobile
03.2019 - 09.2021
High School Diploma -
North Cobb High School