Karla Rubi
Atlanta
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills. Proven ability to enhance customer satisfaction and promote bank products, while ensuring compliance and financial integrity. Bilingual in Spanish, adept at building relationships and optimizing experiences, as demonstrated in previous roles.
Overview
7
7
years of professional experience
Work History
Teller
Wells Fargo
05.2024 - 10.2025
- Processed customer transactions efficiently, ensuring accuracy and adherence to company policies.
- Assisted customers with inquiries regarding accounts, products, and services to enhance satisfaction.
- Balanced cash drawer daily, identifying discrepancies to maintain financial integrity.
- Promoted bank products and services, contributing to increased customer engagement.
- Conducted compliance checks regularly, ensuring adherence to regulatory requirements and minimizing risk.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
Taxi Driver
Dollar Taxi
03.2019 - 04.2024
- Developed new client relationships through effective communication, networking and follow-up strategies.
- Assisted passengers with luggage and special needs, enhancing overall customer experience.
- Managed fare calculations accurately, providing clear breakdowns of charges to passengers.
- Monitored traffic conditions and adjusted routes to minimize delays and optimize travel time.
Education
GED -
GSU Perimeter College
Dunwoody, GASkills
- Business Development
- Exceptional customer service
- Strong work ethic
- Professionalism and courtesy
- Leadership
- Cash handling and management
- Bilingual in Spanish
Timeline
Teller
Wells Fargo
05.2024 - 10.2025
Taxi Driver
Dollar Taxi
03.2019 - 04.2024
GED -
GSU Perimeter College