Karlen Shealey
Valdosta
Summary
High-energy professional with proven efficiency in fast-paced work environments. Possess impeccable service skills, welcoming attitude, and productive time-management. Collaborative, hardworking, and efficient at prioritizing and handling simultaneous tasks to promote positive experiences.
Overview
3
3
years of professional experience
Work History
Server
Smokin Pig
Valdosta
07.2025 - Current
- Took food and drink orders accurately from patrons.
- Delivered meals and beverages to tables in a timely manner.
- Maintained cleanliness of dining area throughout service shifts.
- Handled customer inquiries and resolved issues effectively.
- Collaborated with kitchen staff to ensure smooth service flow.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Host, ToGo Specialist, Host Certified Trainer
Olive Garden
Valdosta
12.2023 - 07.2025
- Greeted and seated guests promptly upon arrival.
- Assisted servers by coordinating food and drink orders during busy shifts.
- Monitored dining area to ensure guest comfort and satisfaction.
- Trained new hosts on procedures and customer service standards efficiently.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Prepared to-go orders promptly and accurately for customer pickup.
- Processed payments for take-out orders using POS system or credit card machine accurately and efficiently.
Front of House Employee
Chick-fil-A
Valdosta
02.2023 - 06.2023
- Greeted and welcomed customers with a friendly demeanor.
- Assisted with order taking and payment processing efficiently.
- Maintained cleanliness and organization of dining area and service counters.
- Collaborated with team members to ensure smooth operations during peak hours.
- Stocked supplies and monitored inventory levels to ensure availability.
Education
High School Diploma -
Lowndes High School
Valdosta, GA05-2025
Some College (No Degree) - English Major, Minor in Political Science
Valdosta State University
Valdosta, GASkills
- Customer service
- Effective communication
- Team collaboration
- Order processing
- Inventory management
- Conflict resolution
Timeline
Server
Smokin Pig
07.2025 - Current
Host, ToGo Specialist, Host Certified Trainer
Olive Garden
12.2023 - 07.2025
Front of House Employee
Chick-fil-A
02.2023 - 06.2023
High School Diploma -
Lowndes High School
Some College (No Degree) - English Major, Minor in Political Science
Valdosta State University