Karsyn O'Hara
Monroe
Summary
Experienced with creating positive guest interactions and maintaining welcoming environment. Utilizes effective communication and problem-solving skills to handle guest inquiries and issues. Track record of ensuring high levels of customer satisfaction and seamless daily operations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front of House Employee
Chicken Salad Chick
Milledgeville, GA
03.2026 - Current
- Served as point of contact for customers, ensuring smooth flow of service.
- Prepared fresh ingredients for daily specials, maintaining quality and presentation standards.
- Collaborated with team members to streamline order processes during peak hours.
- Assisted in managing online orders, ensuring accuracy and prompt delivery to customers.
- Created a welcoming atmosphere by maintaining friendly interactions and positive energy.
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
Babysitter
Self-employeed
Monroe, GA
01.2020 - Current
- Supervised children's activities, providing a safe and engaging environment for play.
- Prepared nutritious meals and snacks, catering to dietary preferences and restrictions.
- Planned age-appropriate educational games, fostering creativity and learning in children.
- Communicated effectively with parents, sharing updates on children's daily experiences.
- Implemented routines that improved consistency and security for children throughout the day.
Front/Barista
138 Nutrition
08.2024 - 07.2025
- Welcomed customers and answered questions at the front.
- Provide customers with information about our menu items and what each different thing includes.
- Quickly make drinks, protein shakes, or coffees while still providing quality drinks.
- Refills all the cups, lids, straws, napkins, etc...
- Make sure the store is clean and presentable at all times, especially at open/close.
- **Maintain equipment**: Regularly perform routine maintenance checks on coffee machines and blenders.
- **Prepare ingredients**: Measure and prepare ingredients for smoothies and specialty drinks daily.
- **Assist in training**: Support onboarding of new staff by sharing best practices and techniques.
Front/Cashier
Blue Rooster bake shop
Monroe, GA
02.2024 - 05.2024
- Processed cash and card transactions accurately, ensuring swift service at register.
- Organized and maintained product displays to enhance customer shopping experience.
- Assisted with inventory management by restocking and labeling bakery items consistently.
- Monitored cleanliness of front area, prioritizing hygiene standards during busy shifts.
- Engaged with customers to gather feedback, contributing to improved service quality.
- Assisted customers by answering questions and fulfilling requests.
- Helped customers complete purchases, locate items, and join reward programs.
- Followed company policies, procedures, and practices for accurate recordkeeping and loss prevention.
- Approached every question or concern with calm and level-headed approach.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly and professionally.
Education
High School Diploma -
Walnut Grove High School
Loganville, GA05.2025
Bachelor of Science - Nursing
Georgia College And State University
Milledgeville, GA05.2029
Skills
- Customer service
- Time management
- Health and safety
- Team player attitude
- Problem-solving
- Multitasking and organization
- Phone etiquette
- Professional appearance
- Cash handling proficiency
- Attention to detail
- First aid training
- Basic math
Certification
Licensed CNA
Timeline
Front of House Employee
Chicken Salad Chick
03.2026 - Current
Front/Barista
138 Nutrition
08.2024 - 07.2025
Front/Cashier
Blue Rooster bake shop
02.2024 - 05.2024
Babysitter
Self-employeed
01.2020 - Current
High School Diploma -
Walnut Grove High School
Bachelor of Science - Nursing
Georgia College And State University