Kashonda Brown
Athens
Summary
Dynamic professional with a strong background in customer service. Proven ability to enhance customer experiences through effective communication and attention to detail. Skilled in time management and team collaboration, consistently ensuring quality standards and operational efficiency. Committed to delivering exceptional results in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Assembler
Caterpillar
Athens,GA
05.2025 - 01.2026
- Assembled components following detailed specifications and quality standards.
- Operated hand tools and machinery to complete assembly tasks efficiently.
- Conducted quality inspections to ensure product adherence to safety regulations.
Customer Service / Cashier
Publix
Athens,GA
03.2023 - 06.2025
- Assisted customers with inquiries, providing exceptional service to enhance overall shopping experience.
- Maintained knowledge of products, promotions, and store policies to effectively address customer needs.
- Trained new cashiers on operational procedures and best practices for customer engagement.
Front Desk Receptionist
Jackson Heathcare
Athens, GA
08.2021 - 04.2023
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Assisted in scheduling appointments, optimizing time management for healthcare professionals.
Education
High School Diploma -
Cedar Shoals High School
Athens,GA05-2022
Skills
- Time management
- Customer service
- Attention to detail
- Telephone etiquette
- Team collaboration
- Scheduling
- Verbal and written communication
Timeline
Assembler
Caterpillar
05.2025 - 01.2026
Customer Service / Cashier
Publix
03.2023 - 06.2025
Front Desk Receptionist
Jackson Heathcare
08.2021 - 04.2023
High School Diploma -
Cedar Shoals High School