Kassandra Carlos
Lawrenceville
Summary
Developed strong communication and patient care skills in clinical healthcare environment, seeking to transition into new field. Demonstrates effective teamwork and adaptability, ensuring smooth operations and quality care. Adept at managing responsibilities and providing compassionate support, ready to bring these skills to new professional challenge.
Offering solid foundation in patient care principles and genuine commitment to learning and growing in healthcare environment. Brings understanding of fundamental medical practices and essential nursing skills, including patient monitoring and basic clinical procedures. Ready to use and develop these skills in nursing role.
Experienced with patient care, medical procedures, and clinical settings. Utilizes comprehensive nursing knowledge to assist in diverse healthcare needs. Strong understanding of patient assessments, care coordination, and teamwork in dynamic environments.
Overview
1
1
year of professional experience
Work History
Patient Care Coordinator
Primacare Physical Therapy
03.2024 - Current
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Delivered excellent patient experiences and direct care.
- Facilitated communication between patients and healthcare teams, ensuring clarity and understanding of treatment options.
- Coordinated scheduling of appointments to maximize healthcare providers' availability and patient convenience.
Education
High School Diploma -
Grayson High School
LoganvilleNo Degree - Nursing
Chamberlain University
Sandy Springs, GA04-2026
Skills
- Patient care
- Infection control
- Team collaboration
- Medication administration
- Pain assessment
- Direct patient care
- Vital signs monitoring
- Clinical judgment
- Activities of daily living adls
- Taking and recording vital signs
- Patient advocacy
- Mobility assistance
- HIPAA guidelines
- Care plan management
- Procedure assistance
- Vitals documentation
- Critical thinking
- Certified in CPR/AED
- Medication and IV administration
Languages
Spanish
Native or Bilingual
Timeline
Patient Care Coordinator
Primacare Physical Therapy
03.2024 - Current
High School Diploma -
Grayson High School
No Degree - Nursing
Chamberlain University
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