Kassie Ash
Cartersville
Summary
Kindhearted professional with a passion for helping others reach their goals. Experienced in direct support, management, and administrative roles. Known for patience, adaptability, and building genuine connections to help others succeed.
Overview
7
7
years of professional experience
Work History
Independent Caregiver /Direct Support Professional
Self Employed
05.2023 - Current
- Assisted client with activities of daily living by promoting independence and quality of life.
- Utilized de-escalation strategies to manage behavioral challenges and maintain a safe and supportive environment.
- Supported community engagement through public outings, including public transportation, schools, parks, and grocery stores.
- Encourage skill development and promoting independence in daily routines and social interactions.
Assistant Manager
Comfort Inn and Suites
01.2021 - 03.2023
- Managed daily operations, scheduling, and staff training for a 15+ member team.
- Assisted with recruitment, onboarding, and HR compliance.
- Resolved guest concerns, maintained high satisfaction ratings, and upheld company policies.
- Oversaw administrative functions including payroll, financial reporting, and recordkeeping.
Background Investigator & Criminal History Analyst
PSI Background Screening
08.2018 - 01.2021
- Obtained and analyzed official records including arrest reports, court dockets, and federal documentation.
- Verified personal and professional credentials while ensuring compliance with Federal, State, and FCRA laws.
- Prepared comprehensive reports for clients, ensuring accuracy, timeliness, and confidentiality.
- Maintained strict confidentiality while handling sensitive personal information during investigations, adhering to privacy regulations and ethical guidelines.
Education
Bachelor of Science - Psychology
Western Governors University
Salt Lake City, UTNHA Certified Phlebotomy Technician -
Georgia Highlands College
Rome, GA01-2012
Skills
- Strong organizational and problem solving abilities
- Exceptional communication and interpersonal skills
- Centered on advocacy and client-focused support
- Trusted to maintain high statistical accuracy and precise standards
- Fast learner that performs well in fast paced, high demand environments
- Recipient of multiple positive reviews acknowledging dedication to excellent customer service
- Displays strong analytical and critical thinking abilities
- Demonstrates strong leadership with an eagerness to learn
Timeline
Independent Caregiver /Direct Support Professional
Self Employed
05.2023 - Current
Assistant Manager
Comfort Inn and Suites
01.2021 - 03.2023
Background Investigator & Criminal History Analyst
PSI Background Screening
08.2018 - 01.2021
Bachelor of Science - Psychology
Western Governors University
NHA Certified Phlebotomy Technician -
Georgia Highlands College
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